Report: #1521611

Complaint Review: Spirit Airlines -

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Submitted: Tue, October 04, 2022
Updated: Tue, October 04, 2022
Reported By: Michele — Naples United States

Author Not Confirmed

Why?

Spirit Airlines United States

Phone:
Web:
Category: Air Travel

Spirit Airlines Spirit Stole Money From Me

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I purchased an upgrade from Spirit in advance. Its called the Bundle. The upgrade cost me $85. It included an extra room seat. My seat number was 11A. When I got to the airport, Spirit sent a different plane. 11 A was now just a regular seat.

The flight was full. I wrote to Sprit for the refund of $85 and they said that I took the flight so I am not entitled to the refund. They changed the aircraft so I paid for something I did not get.

Do Not ever pay for upgrades in advance. Spirit Airlines is dishonest and will steal from you too.

This report was posted on Ripoff Report on 10/04/2022 12:35 PM and is a permanent record located here: https://www.ripoffreport.com/report/spirit-airlines/stole-money-1521611. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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