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Report: #1521755

Complaint Review: Tacoma Movers - Kent Washington

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  • Reported By: Norma — Clearwater United States
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  • Tacoma Movers 22342 68th Ave So Kent, Washington United States

Tacoma Movers Tacoma Movers LLC, Kent WA Lady Liberty Moving, Hollywood Florida We hired Lady Liberty movers to move my daughter from Co to Fl.  The contract was not fulfilled. The move was to be July 5, 2022. Tacoma didn't show up until days later. Kent Washington

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We hired Lady Liberty movers of 3325 Hollywood Blvd STE 505, Hollywood Florida,(from here will be referred to as LL),  to move my daughter from Co to Fl. They immediately brokered the move out to Tacoma Movers of 22342 68th Ave South,  Kent WA 98032 phone 786-445-5330. DOT 3872269. tacomamoverswa@gmail.com.

The contract was not fulfilled. The move was to be July 5, 2022. Tacoma didn't show up until days later. It was contracted with LL to be a full pack move. Tacoma showed up & argued with my daughter that it wasn't. They had no packing materials & it required my daughter getting LL on the phone to clarify that it was a full pack.

Tacoma left & came back late the next day & pressured my daughter to sign another contract with them for thousands more than what was agreed upon with LL. She was told that if she did not sign it immediately, that they would leave. She ultimately left her sofa and side chair behind in the move to decrease the added costs that Tacoma was demanding.

It was still over $1,000 more than what LL had promised. An employee loaded the abandoned furniture into his personal vehicle, obviously taking it to his benefit. One employee warned her that her belongings would probably be stolen. Tacoma would not answer phone messages left by my daughter as to the expected time frame of delivery.

She had been told by LL that it would be 7 to 10 business days. It was contracted with LL to be delivered by law within 21 business days. However, after many calls unanswered, not returned, messages left and blocked calls by Tacoma, it was over 30 business days before it was finally delivered with only about 12 hours notice by yet another brokered moving company that refused to place her belongings any further into the residence than the garage.

They also refused to assemble the furniture, as contracted, that they disassembled and left. They broke a dresser, lost parts to her furniture rendering it useless, & lost other belongings. But the worst was that 2 guitars with cases and an expensive set of power tools were stolen. Yes I said stolen.

No compensation has been offered. And my daughter was yelled at & threatened and the contract was not fulfilled.

 

This report was posted on Ripoff Report on 10/10/2022 04:26 PM and is a permanent record located here: https://www.ripoffreport.com/report/tacoma-movers/kent-washington-llc-wa-lady-1521755. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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