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Report: #1525826

Complaint Review: Terry Thompson - Orting Washington

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  • Reported By: Terry — Orting Washington United States
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  • Terry Thompson 801 Louise Wise Ave Nw Orting, Washington United States

Terry Thompson Small Business Owner Orting Washington

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Ricoma Luminaris 

Absolutely horrible transfer paper, when I bought the printer, it came with transfer paper with lines on the back which worked great! Since it performed so well, I decided to order 200 more sheets of each over $500.00 in paper, Using the exact same settings I used with the original transfer paper and the same processing steps I got fail after fail. When I contacted the company letting them know my experience and requesting the original paper so I could fulfill an order I was told they didn't have that particular paper. I was the sent a link to Icolor to try their paper. 

 

They are refunding me for the paper which is great this just goes a little deeper for me, I run a small black veteran owned business, and this will be the first order I will not be able to fill on time. 

 

Completely frustrated and not understanding how such a large company would have this issue! 

This report was posted on Ripoff Report on 04/18/2023 10:15 PM and is a permanent record located here: https://www.ripoffreport.com/report/terry-thompson/orting-washington-small-owner-1525826. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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