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Report: #1526730

Complaint Review: Toyota of Massapequa - Seaford New York

  • Submitted:
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  • Reported By: James — Lebanon Pennsylvania United States
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  • Toyota of Massapequa 3660 Sunrise Highway Seaford, New York United States

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Per the email I was sent the "gentleman's" name is Colby Fiedler with whom I tried to negotiate at Toyota of Massapequa. I would not be surprised if that is not his real name after my interactions with him and what appears to be a deceptive culture as a salesman and the dealership as a whole. On CARFAX the 2019 Toyota Highlander XLE AWD was listed at $31,995 which showed up as a "Great Deal" on CARFAX and was supposedly under the average price of a similar vehicle by approximately $2,000. When given a quote, the price was $1,995 higher than what was shown on CARFAX. When I questioned this, I was told that this additional fee was mentioned in the car's description. While the description did mention requiring $1,995 down for financing, it wasn't clear that this would be added to the list price even if financing was not needed. When I questioned the deceptive description, I was told, "Everyone on Long Island advertises that way." After asking if I would agree to a purchase if they could come down $1,500, I was sent a quote which was $1,060 less than original quote and was told that was the "best" they could do. I agreed to $35,388.10 after trade-in. All was agreed on verbally and that the vehicle would be held for 3 days until I could show up to see the vehicle in person and potentially purchase it. I never agreed to finance. When I was first asked if I wanted to finance or pay cash I told the salesman it depends and I want to know what my options are. After agreeing on the price, I asked about paying with a check. I was told that the price would have to be increased again if I paid cash. After telling him we could not go any higher and after he had already agreed to hold it for 3 days he then said that someone else is about to "buy" it now. These tactics might be common for Colby Fiedler and Toyota of Massapequa but they are very deceptive, rude, immoral, unethical, and border line illegal.

This report was posted on Ripoff Report on 06/01/2023 05:19 PM and is a permanent record located here: https://www.ripoffreport.com/report/toyota-massapequa/seaford-new-york-deceptive-1526730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Consumer Comment

Its a BOGUS FEE Dealership!

AUTHOR: Irv - (United States)

POSTED: Saturday, June 03, 2023

 Did you READ and of the terms of a possible deal? Did you check out their website? They add an almost $700 FAKE FEE! That tells you and the world all they need to know. Any dealer which adds BOGUS, ADD-ON, FAKE FEES is fully admitting HONESTY and INTEGRITY are NOT to be found there. I sure hope you walked away rather than reward them for hitting you with their FAKE FEES.

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#1 Consumer Comment

Toyota Corporation and their Dealer Network in America rely heavily on deceptive sales tactics in order to maintain profitability

AUTHOR: Karl - (United States)

POSTED: Friday, June 02, 2023

It’s been that way for decades. The top executives at Toyota Corporate were alerted to all of this in a letter that was mailed to them in late 2004. That letter was later subpoenaed in 2006, but the corrupt legal system in America protects the corrupt people who run the corrupt corporations.

This is one of the main reasons that America is collapsing right in front of everyone’s eyes. Even the politicians and the Mainstream Media protects the corrupt corporations. It can all be proven here at Ripoff Report. 

The best thing for you to do is to expose your Ripoff Report all over the worldwide web every day at sites like TikTok, Facebook, Instagram, and Twitter. Keep exposing what happened and humiliate the dealership by spreading the word every day.

Good luck to you!

P.S. Feel free to type in 476868 at this site and go to the comments section at Ripoff Report #476868 and sing- PROTESTER SONG 164

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