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Report: #1528484

Complaint Review: Vevor - Rancho Cucamonga California

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  • Reported By: Phantastic — Mattoon Illinois United States
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  • Vevor 9448 Richmond Pl #e, Rancho Cucamonga, California United States

Vevor I bought a double flare kit that clearly stated it would flare 1/4" lines - it wouldn't - NO 30-day no-hassle refund Rancho Cucamonga California

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I purchased a Vevor double flare kit. The description clearly stated that it would work on 3/16" - 5/16" brake lines. When I received the kit, the 1/4" double flare adapter was missing. After two days of dealing with "Customer Service" they said that their "Technical Department" told them that it did not come with the 1/4" double flare adapter. So, I requested a refund under their "30-Day No-Hassle" refund policy. I got a response from "Customer Service" saying that they would refund $28,00 of the $95.99 I spent for this kit. She said that it would be far easier on ME to agree to this rather than spend the money on the shipping and packaging to send it back to them. She also told me that they would not issue a refund until they had inspected the kit. I asked about closing my account and never did get a reply to that.

So, now I still have the kit (final cost $67.99) that I have no use for sitting on a shelf in my shop with the "VEVOR" name clearly showing to remind myself that I made a mistake buying from them in the first place.

Actually, I feel lucky. I almost ordered an industrial mixer from them that cost over $800.00. There are many other companies that sell these things for just a little more than Vevor. The other companies are reputable and give ACTUAL "NO-HASSLE" returns if things cannot be made right to your satisfaction.

 

AVOID THIS COMPANY AT ALL COSTS!!!!

This report was posted on Ripoff Report on 09/01/2023 08:51 AM and is a permanent record located here: https://www.ripoffreport.com/report/vevor/rancho-cucamonga-california-i-1528484. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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