Vlamorous Free trial scam. You are absolutely right! The same thing happened to me. I returned the products which 1) don’t work and 2) the applicator came broken on the eye cream. I received the return # and placed it with UPS shipping. A month later they charged me $200 for unreturned creams. Saying ” well you didn’t call us to tell us the return tracking # therefore we can’t refund you. Simply returning the product alone does not credit your account”. You also only have 30 days to return even though it takes at least 2 weeks to determine if product works. Then a week or more for standard shipping to be received. I have been scammed. Pacoima, CA Nationwide