Wallis uk I ordered at the end of December 2023 and they told me that the order would arrive after two weeks. I did not receive it.  United kingdom

Wallis uk I ordered at the end of December 2023 and they told me that the order would arrive after two weeks. I did not receive it. I contacted them and they told me to wait until the end of the month. If it did not arrive, I would contact them!! I actually waited but it didn't arrive?! I told them about this and they said after 3 months that my order was lost and they would return the money to me!! What happened !! They didn't even return the money to me, and every time I talk to them they tell me to wait??? I have waited 5 months now and they are really bad They did not return my money