WRAL TV RALEIGH, NC Replied to an intake brief as a disabled veteran for assistances in getting help from a business that has refused to fix defects in a metal building that cost $4, 210.00. Issues was reported numerous times to the business and still refuses to correct them. The business responded four months later and justified their actions to the BBB, DJ, and FTC. Its more importation to get help for a missing Apple watch that help a veteran for a ripoff of $4,210.00 RALEIGH NC

Nick Jagger and the Rolling Stone said "Time is on my side.” Not if you have a leak that floods your building. WRAL TV Raleigh, NC says "THEY ARE ON YOUR SIDE.” Sure, right just like the fake a.. 's that will say a veteran is not a veteran until "Memorial Day” and "Veterans Day.” I am a veteran of the Vietnam War Era and Gulf War. Therefore, I am a veteran every day! So what’s more important to WRAL: an "Apple Watch missing from a package that was cut open and resealed” or a veteran being ripped off for $4,210.00 that was trying to get help? I contacted WRAL 5 is On Your Side concerning my daytime nightmare with Chelsa Ashley of Certified Storage Solutions, (registered office) LLC 1560 Westbrook Plaza Dr., Winston Salem, NC. In addition, the corporate office located at W. Lebanon Mt. Airy, NC. Both business locations were informed about a metal building I purchased in the amount of $4,210.00. The day after the installment I discovered a rusted support beam and immediately contacted Chelsa. I was told she did not sell rusted steel. Later I discovered a leak in the side of the building that continues to flood the floor. The building was installed in June 2023 and I did not get a reply until October after complaints had been made to the NC Dept. Of Justice Consumer Protection who has some lobbies taking complaints and the bought out BBB of NC. I received a text message and not a phone call from Chelsa attempting to force a date for a technician to come out. Most professional businesses will coordinate a reasonable agreed date. Therefore, it was seen as a rejection. Due solely to the lack of concern and total unprofessionalism in responding I had to spray foam on the floor to protect the expensive contacts in the building. However, I later discovered it was a leak on the side of the building. Chelsa asked for photos to be sent of the defects in which I provided. After she revived the photos she DETERMINED that I had breached the contact. Therefore, she would not be fixing the issues. She went into detail the contract. In her response to the BBB and NC Dept. of Justice she specifically stated that the root cause of the leak is most likely "the mental was not painted.” This clearly states that I was sold defective metal. Before the onset of discovering the leak a photo of the rusted steel was sent in which she could not justify the reason for correction. She still is requesting photos of the issues and refuses to make the necessary repairs as my expense items are being damaged. The business had no problem with accepting $4,210.00 cash but will not state that I have been ripped off. NOW WHO’S ON YOUR SIDE, NOT 5! When I wore a military uniform I had the country behind me. Now I have a business that is fighting against me! e about arbitration, boasting about her attorney, and stated I should have read the CONTRACT. However, the business had no problem accepting the payment in full.