Wyndham Time Shares/Elaine Havock/ Le An Mitchell/Wyndham Riverside Suites San Antonio Agents lied and took advantage of us because Spanish Speakers Orlando Florida

  Hello this is Josefina Luna and Guillermo De La Torre Duran.  We filed a complaint with Attorney General about the lies that the agents at Wyndham Riverside Suites in San Antonio tell us to trick us into signing a timeshare contract.  We did not want a timeshare, we did not understand what we were getting into, we did not approve of them opening a credit card in my name and once we realized we had been scammed we told them to stop drafting payments and that we were disputing the debt. Wyndham responded and said they did nothing wrong and followed the rules.  We asked for a contract in Spanish and they said OK but they did not send us the contract in Spanish until one week later and the figures were blank on the contract and by then the cancellation period was over. Wyndham knows that we dispute this contract and that we stopped paying and blocked the automatic debit they had set up, that was over one year ago.  Last month Wyndham tried to go back and debit our card again for $131.33 on Sept. 10, 2022.  The charge did not go through, but we blocked authorization for this card and they are still trying to get money from us.   We contacted Elaine Havock at Wyndham and she made an excuse that the illegal draft was due to website renovation.  She says that we cancelled the loan payments and the maintenance assessments but that we did NOT cancel the vacation sidekick program and that is why they billed us.  The problem is that the Vacation Sidekick yearly fee is $59.95 and it was due in June 2022.  Why did Wyndham try to draft $131.33 from our account on Sept. 10, 2022 and lie about it to us.  I have attached the letters.   This is wrong and it is illegal and we are letting all agencies and also the police in Colorado know about how Elaine Havock and Wyndham trick and manipulate and lie to people instead of doing the right thing and releasing us from the contract.