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Report: #1522028

Complaint Review: yourbluewater.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Debbie — Canada
  • Author Not Confirmed What's this?
  • Why?
  • yourbluewater.com Internet United States

yourbluewater.com Requested an exchange or refund for clothing that didn't fit. Internet

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On September 21, 2022, I ordered a Water Resistant Oversized Hooded Windbreaker Rain Jacket  Tiffany Blue/ size XL. I received the order on October 12, 2022 and immediately tried it on.  Unfortunately it was way too small.  Based on the measurements and sizes on their sizing chart, I would be an XL (which is consistent with my other clothing.

On October 12th, I immediately emailed them to ask for an exchange (2 sizes larger) or a refund.  I received an email asking me to verify my order with a photograph of the scan code.  I responded with the picture on October 13th.  I received a response sent on the same day saying that the warehouse verified they sent the correct size – could I give it to someone?

The final offer was no address for return or exchange with a $4.00 refund offered which was less than 10% of what I paid (in Canadian Dollars)!!!

This is my warning - DO NOT USE THIS VENDOR! 

 

This report was posted on Ripoff Report on 10/21/2022 03:17 PM and is a permanent record located here: https://www.ripoffreport.com/report/yourbluewaterdotcom/requested-exchange-refund-fit-1522028. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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