Complaint Review: Expedia.com -
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- Author Confirmed
- Expedia.com Internet U.S.A.
- Phone:
- Web:
- Category: Air Travel
Expedia.com Issued invalid tickets, did not refund, 7 months now, lost 800 USD Internet
*Consumer Suggestion: Call The Airline!
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I bought tickets from Expedia.com over the web for two flights to Germany for a Condor flight (1300 USD). Expedia sends me the paper tickets to my home address and we go to the airport (paper tikets in hand). Condor says that these tickets are invalid and that I have to buy NEW ones, which cost me 2100 USD (since I am at the counter and my flight is leaving in 20 minutes). I have to take the last 2 seats in the plane. I call up Expedia.com for almost 7 months now (got case numbers, etc.), they keep on telling me I have to wait 12 months for any refunds, which is ridiculous. I am still (7 months later) waiting for any refund. I paid now 3400 USD for two tickets.
Cyrus
Fort Myers, Florida
U.S.A.
This report was posted on Ripoff Report on 06/20/2007 03:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/expediacom/expediacom-issued-invalid-tickets-did-not-refund-7-months-now-lost-800-usd-internet-255634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Call The Airline!
AUTHOR: J - (U.S.A.)
SUBMITTED: Monday, June 25, 2007
The tickets you book through Expedia are actually charged by the airline--Expedia only takes a $5.00 USD booking fee per person. If you're wanting a refund, call the airline since they charged your credit card. And for future reference, it's NOT actually Expedia's fault that you booked "invalid" flights, since what they have on the website is what is given to them by the individual airlines.
Hope this helped somewhat, and sorry for your trouble.
-"J"
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