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Report: #266567

Complaint Review: TLG Great Fun - Internet

  • Submitted:
  • Updated:
  • Reported By: bishop Texas
  • Author Confirmed What's this?
  • Why?
  • TLG Great Fun tlggreatfun.com Internet U.S.A.

TLG Great Fun I have been ripped off by TLG Great Fun!! My bank account has been debitted over and over even with a stop payment. ripoff Internet *EDitor's Suggestions on how to get your money back into your bank account!

*Consumer Comment: I got scammed too

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I am not sure how this company got my name and account number but for the past several months my account has been debited 9.99.
I have tried to put stop payments with my bank and yet it still gets debitted somehow.
I have tried to cancel the account with the company and it continues to gain access.
I have lost over 100.00 so far. Please help me to get this stopped.

Barbara tilburg
bishop, Texas
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 08/10/2007 08:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tlg-great-fun/internet/tlg-great-fun-i-have-been-ripped-off-by-tlg-great-fun-my-bank-account-has-been-debitted-266567. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Consumer Comment

I got scammed too

AUTHOR: Kathy M - (U.S.A.)

POSTED: Tuesday, August 21, 2007

I just recently found I got scammed by TLG Great Fun without knowing it. In the middle of July, I ordered from Deepdiscounts.com a CD for a sibling. On 8/20/07 at 8:15pm, a debit/charge was on my mastercard.

Thankfully this morning, 8/21/07, I called my bank to just check my balance before getting gas for my car, and when I heard the automated system announce my balance, I wondered why I had some money deducted since yesterday. Not having gone to a store, or online purchase of anything, I immediatedly called my bank and spoke to a customer rep. My bank is a local area bank that has branches in my county and neighboring ones, Provident Bank in Rockland County NY.

Once they asked me some questions, I told them I hadn't made a purchase. I happened to be at work, so once they told me the company (TLG Great Fun) that made the debit, and the "member number" and the 800", I googled info about them, and then informed the bank rep there are scams that this company has done. Including getting my info from my having ordered a CD from Deep and I never authorized a membership to anything.

So, the bank rep put a stop to my bank card, automatically put in an order for a new one, and together on the phone we contact TLG. They gladly cancelled the account and gave me a confirmation number for the cancellation which the bank and I noted. Then, the bank rep asked for a fax with company letterhead from TLG to confirm they will release the charge, but they wouldn't do that.

I'm so glad my bank was helpful. They got to hear, first hand, about this company. They are going to monitor my account to see if in the 10-15 days they said it would take for reimbursement occurs, and watch to see if this same company tries another charge. And, if for some reason they haven't reimbursed me, the bank will put the $11.99 back to my account then.

So, if your bank is not being cooperative, down the road, you may want to think about switching. From some complaint posts I've read here and elsewhere, Chase Bank has been also difficult in helping their customers. I'm glad I have a bank that was really helpful. Maybe being well armed with info. Plus, TLG wasn't happy to hear that I know the Attorney General of NY personally, as well as many attorneys, etc.

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