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Report: #285132

Complaint Review: Vista Print - Businessmax - Internet

  • Submitted:
  • Updated:
  • Reported By: Key West Florida
  • Author Confirmed What's this?
  • Why?
  • Vista Print - Businessmax vistaprint.com Internet U.S.A.

Vista Print - Businessmax I ordered business cards and Businessmax started to charge $14.95 to my cc every month Internet

*Consumer Comment: Just call the 888-840-6296 number for Buisnessmax

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I ordered business cards on vistaprint.com.
Following month I had I charge of $14.95 on my Amex from businessmax. I wasn't aware of anything I would order from this company and when I searched internet I discovered they are linked to vistaprint.
I sent them an e-mail and received answer that when I was ordering my business cards I clicked on the link which signs me up for their services and allow them to charge $14.95 every months as a membership.
I answered the e-mail that I didn't authorize any of that and asked them to close my account and refund the money...
I didn't receive any reply and following month I had another charge of $14.95 on my cc.
I am going to dispute this charges now and try to get my money back. I will never order from vistaprint again!!!!

Monika o.
Key West, Florida
U.S.A.

This report was posted on Ripoff Report on 11/16/2007 08:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vista-print-businessmax/internet/vista-print-businessmax-i-ordered-business-cards-and-businessmax-started-to-charge-149-285132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Just call the 888-840-6296 number for Buisnessmax

AUTHOR: Heirdoug - (U.S.A.)

POSTED: Monday, March 17, 2008

All we did was call 888-840-6296 I demanded they cancel my relationship to all of their companies (one being YOURSAVINGS) and that they put the money back in my account by 5:00 pm or I was going to contact the FBI Internet fraud task force and file a civil complaint.

That is all we had to do! They verbally said that they would refund the money today.

They did as I asked and just sent me the following:

Dear xxxxx,

We would like to let you know that your BusinessMax membership and benefits privileges were cancelled on 03/17/2008 per your membership terms.

We value you as a loyal customer and hope that you will continue to use VistaPrint for your printing needs. Please enjoy 250 Premium Business Cards, FREE. You may enjoy this offer now, or with a future order. Be sure to click thru the link on the email in order to take advantage of this offer.

Thank you for choosing VistaPrint!

Sincerely,
Member Savings Department
DateFilename: emailprod-111514
WorflowName: C:/PA_WFD/WFD_Live/CANCEL_NEW.wfd
Record Number:0
DateTime: March 17, 2008
--

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