Complaint Review: 000webhost.com - Internet Internet
- 000webhost.com
http://members.000webhost.com/tickets.php?ticket_hash=peX7aSTcwMwI8f2f Internet United States of America
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- Category: Web Hosting
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This is the content of an email I recieved informing me that thier site had been hacked. At this time I had paid $49.00 for a premium membership,this would allow me to read emails & be paid,also to advertise. I had accumulated $257 plus at this time I had requested a check for 32.00 to be paid thru alertpay account.Greetings, Visit4CASH Members
Our Host - SSANZ, was unfortunately attacked by a hacker group, server data has been erased including backups. However our staff saved a backup dated - 6.2.2009. This has since been restored and is now in effect.
Visit4Cash staff sends sincere apologies to members for the downtime.
Reimbursement for lost credit - Further information will be sent within the next 3 business days.Payments have been suspended until further notice.
Visit4CASH is currently under audit.Forums will be back online within 72 hours.
Questions, Problems - support@visit4cash.net(Helpdesk is coming soon)
I recieved an email from PremiumClaims@visit4cash.net <PremiumClaims@visit4cash.net> instructing me to send account information to reinstate my account so I sent my information. The next week I was able to sign in ..but my account showed information that had been restored evidently from 6.2.2009 .When I tried to contact them again my emails were returned undeliverable. Now the website has been changed to 000webhosting.com as well as the email address. I have contacted them several times requesting my premium account be restored as well as my password & id,because when I try to retrieve my password it isn't found in their data base. The response I recieve is"Hello,
I am sorry, but I cannot understand your question, can you please explain everything more clearly?Best Wishes,Helpdesk Staff
http://www.000webhost.com/
They have stolen money I had earned at their site & been deceptive about being hacked.. They continually respond with the same answer....Well they can understand this. Anyone who uses this site will be ripped off not paid and ignored. Donot advertise or pay money to this site they will RIP YOU OFF.
This report was posted on Ripoff Report on 09/28/2009 04:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/000webhostcom-no-reply000webhostcom/internet/000webhostcom-visit4cashnet-advertisingpaid-to-read-emailsweb-hostingpremium-account-501407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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