1 And 1 Internet, Inc. 1&1 Unethical salesman Internet faked an agreement which resulted in bogus charges of hundreds of dollars Internet

I currently am one of the internet salespeople that this consumer mentioned, for 1and1.com. I feel that I need to set a few things straight about our company.

First, this customer states that he was billed 19.99 a month and never agreed to this. This is not possible. When discussing our program with a potential customer, we explain that they are either going to receive a 30 day free trial website or a 30 day money back guarantee.

Second, in order to process a customers order, we are required to obtain a preferred method of payment from the customer. We do this with a Visa, MC, Amex, or Discover card. The only way to sign up for and receive the offer is to provide us with a validate, active credit card.

Third, once the credit card is processed we read a very thorough quality control statement. In the statement we verify with the customer their title with the company and ask three times if they understand what they have been offered. In the QC we advise that we will bill quarterly and that this is a 12 month agreement.

There is no way that this customer received our product without knowing what he was signing up for. When we send out the initial email with the product link, we also include all of the information that we have discussed with the customer.