• Report: #1087337
Complaint Review:


  • Submitted: Wed, September 25, 2013
  • Updated: Wed, September 25, 2013

  • Reported By: dcdc — phoenix Arizona
27702 Crown Valley Pkwy, Suite D-4 221 Ladera Ranch, California USA

1800Fusion refuses to honor 100% satisfaction guarantee Ladera Ranch California

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Do not purchase services from them!  They will take your money and never provide what you paid them for.  This is a huge ripoff and I find it hard to believe they are #1 like they claim.  They do not honor ANY of the promises made by the sales person or on the website. 

They will take your money to provide a custom service and never follow through.  Account managers do not contact you within 24 hours like they say.  Had to call them on day 3 and talk to someone.  The account manager that was assigned finally called 5 days after the purchase.  They never followed through with staying in contact and never presented any custom package as promised.

When you to call to complain and tell them you are not satisfied with the company they tell you it will take 3-6 months to see results.  So you need to pay $2400-$5800 BEFORE you see any results from them.  What a ripoff!! Then to top it off they do not honor the 100% money back guarantee SEO services they boost about on the website.  The only time they seemed to call us was to ask for more money and when we said we were not happy no one would call us back.  Funny someone was always available to collect money but no one was available to deal with the customer on any other issues.

In doing research and a google search on this company I found dozens of the exact same complaints.  So we are not alone in them taking money and giving you nothing for it - no service, no product, no return phone calls. 

DO NOT use this company as they will never honor any guarantees or promises made.  And they refuse to give a refund even though they have a 100% money back guarantee.

This report was posted on Ripoff Report on 09/25/2013 03:14 PM and is a permanent record located here: http://www.ripoffreport.com/reports/1800fusion/ladera-ranch-california-92694/1800fusion-refuses-to-honor-100-satisfaction-guarantee-ladera-ranch-california-1087337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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