Complaint Review: 1800LIMO.COM - Brookfield Illinois
- 1800LIMO.COM 4217 So. Oak Ave, Brookfield, Illinois USA
- Phone: 800-546-6266
- Web: www.1800limo.com
- Category: Limousine Services
1800LIMO.COM Joe Anselmo Deceptive Not Trustworthy Outright Liar Poor Service Not What They Say They Are Brookfield Illinois
*REBUTTAL Owner of company: Anothe Attempt By An Unadentified Slanderer
*Consumer Comment: Not to be trusted!!!
*UPDATE Employee: Nothing but Slander
*Author of original report: 1800LIMO.COM PARANOIA
*UPDATE Employee: false statement by disgruntled ex-driver
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1-800-LIMO.COM
Not to be trusted !!
I booked a reservation with this company to pickup my elderly mother at the Chicago Midaway Airport, They were 45 minutes late arriving, the driver Joe Anselmo looked a mess. Dirty, unkempt clothes and acted like it was my mother's fault he was late! Huffing and Puffing and muttering under his breath something my mother couldn't understand but she was clearly uneasy about riding with this man. She sat in silence fearing to say anything that might upset him.
When he finally delivered her to her home he left her bags at the curb for HER to carry into the house. She's 92 for christ sake !
I called the company to complain and guess who I got on the phone? The driver! Seems he OWNS the company. He acted sympathetic on the phone and assured me a refund. NEVER HAPPENED. After waiting 6 weeks and several calls to his office ( none returned ) i complained to my credit card company, they fought for me but this joker kept it tied up for months with letters and copies of a supposed contract that gets him paid no matter what the complaint. I finally got my money back ( part of it anyway ) but this company was very unprofessional.
I would never recommend them nor use them ever again and shame on Joe Amselmo !
This report was posted on Ripoff Report on 05/28/2013 09:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/1800limocom/brookfield-illinois-60513/1800limocom-joe-anselmo-deceptive-not-trustworthy-outright-liar-poor-service-not-what-th-1054324. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 REBUTTAL Owner of company
Anothe Attempt By An Unadentified Slanderer
AUTHOR: 1 800 Limo.com - ()
SUBMITTED: Sunday, September 08, 2013
Why wait a year to complain? Again, there is no name, date of service or any other proof to substantiate this illegitimate complaint. This false statement is only posted to damage the reputation and goodwill of 1-800-LIMO.COM by the same person or acquaintance. There are no drivers directly hired by 1-800-LIMO.COM. All drivers are local independant owner operators or drivers who work for a local fleet operator who are able to go online and become an affiliate. Each booking is handled by a local limo service only and 1-800-LIMO.COM is only a global dispatch service.
1-800-LIMO.COM has been in service 13 years on the internet and only since the time Emil Tunea decided to drop out of the 1-800-LIMO.COM network has these complaints surfaced. Until there is some proof to substantiate any complaint against 1-800-LIMO.COM, it is not worth writing another rebuttal. How coincidental that the first complaint was posted shortly after Emil decided to drop out of the 1-800-LIMO.COM netork in May. Emil, go away. You've only further damaged what little reputation you have left.
#4 Consumer Comment
Not to be trusted!!!
AUTHOR: anonymous - ()
SUBMITTED: Saturday, September 07, 2013
I am so relieved that someone has finally written a negative report about this, as this customer refers to him "joker" Joseph Anselmo, for I have experienced a similar situation with him and his shady company a little over a year ago. People should really start to file complaints about companies such as this 1800limo.com. Well, for starters, I did some research on this company since reading this "ripoff report" and guess what? The only driver that exists in this company is Joseph Anselmo. There are no other drivers.
If someone esle picks you up for your destination it is another company that he uses because he is probably late to pick you up...who knows where... Anyways, to give you a little of my experience. A little over a year ago, I used this company. And not only was he late and unkempt, but upon arrival he seemed very aggitated. He didn't even bother to load my luggage into the trunk of his "Mercedes" car. All he did was open the trunk and took a seat behind the wheel. I ended up loading my own luggageand closing the trunk. The only positive action on his part was to leave the door open for me to get into the car.
He never appologized for for his late arrival nor did he say a word to me upon arrival at the Midway Airpport. When we did arrive, I did say, "I will never use your company again. You are unprofessional and rude." He jsut stared without saying a word. In a hurry to get rid of me. At that moment I just left happy to be at the airport and safe. My only regret is that I paid him. My point is, there are some great companies in the Chicago metropolitan area and just because you are a tourist, you should not have to be bullied by such people and/or companies as this Anselmo.
No one should have to deal with this.
#3 UPDATE Employee
Nothing but Slander
AUTHOR: 1 800 Limo.com - ()
SUBMITTED: Thursday, September 05, 2013
#2 Author of original report
1800LIMO.COM PARANOIA
AUTHOR: Billy Bob NoShit - ()
SUBMITTED: Saturday, August 31, 2013
Well, It seems this guy Joe Anselmo, owner of 1-800-LIMO.Com has issues with his co-workers as well as his customers. From his response to my original report it seems he's more than just a bad limo driver. He's paranoid! And it sounds like he cheated this driver too. I am NOT this Emilio guy he thinks I am. Nor am I a former employee, disgruntled or otherwise. I am who I say I am, A very disatisfied customer who will never use his company again, ever. It appears that Mr. Anselmo likes to libel people as well. He published this drivers name and phone number and then branded him a thief. I'll bet there was never a police report to back up his claim of theft, probably because it never happened. It's sad really, almost pathetic. Instead of taking responsibility like a real man he blames others for his failures. so sad. There are several other sites on the internet that publish reports on bad companies like 1-800-limo.com. Just because mine was the first report submitted here doesn't mean Ms. Anselmo is a stellar guy. All it means is that not enough people are willing to take the time to speak up about turds like him. There are many, many other fine limo companies out there, why take a chance. Good Luck All, Be safe.
#1 UPDATE Employee
false statement by disgruntled ex-driver
AUTHOR: 1 800 Limo.com - ()
SUBMITTED: Saturday, August 31, 2013
This statement was written by a disgruntled ex-driver, Emil Tunea based in the Chicago area, who butted heads with management and is totally fabricated to slander Joe Anselmo and tarnish the good will of 1-800-LIMO.COM.
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