1800ToolRepair.com 1800ToolRepair They took my internet order and my money but never delivered the product. Can't reach Customer Service - they NEVER answer the phone. Left multiple messages. They have NEVER called me back. Hendersonville Tennessee

I ordered a tool replacement part online.  They billed my VISA Debit Card and took the money.  Now 36 days later they have not delivered the part.  Online order status says: "Shipment Pending" -- the same thing it has said for the last 36 days.

I have tried calling Customer Service at least five times.  They NEVER answer the phone.  If you don't believe me, call 1-800-866-5737 right now and just try to get someone on the phone.

So, I've left multiple messages.  No one returns my calls.  In my latest call I left a message asking them to refund my money and cancel my order.  We'll see if that happens.