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Report: #229568

Complaint Review: 1st Convenience Bank - Killeen Texas

  • Submitted:
  • Updated:
  • Reported By: houston,tx Texas
  • Author Confirmed What's this?
  • Why?
  • 1st Convenience Bank Box 937 Tx. 76540 Killeen, Texas U.S.A.
  • Phone: 800-9037490
  • Web:
  • Category: Banks

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Since the very beginning this bank has had to reverse fees that were unjustly added to my account and when the employees see this many of them get angry because they know that their system is questionable however the I am told that because so many of the fees have had to be reversed that I am not elligible to get any more reversed and am still being unjustly charged for things that I shouldn't be. I receive direct deposit from the dept of treasury and this month out of $402.00 I myself was only able to spend 80.00 because the other had been taken by this bank I have banked here since 2004 and this has been ongoing . There needs to be something done to stop this banking institution from the things that they are doing.

Jansa
houston,tx, Texas
U.S.A.

This report was posted on Ripoff Report on 01/09/2007 02:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/1st-convenience-bank/killeen-texas/1st-convenience-bank-stole-money-via-hidden-fees-and-unfair-business-practices-ripoff-hous-229568. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
5Consumer
0Employee/Owner

#5 Consumer Suggestion

fees for what

AUTHOR: Kevin - (U.S.A.)

POSTED: Tuesday, January 09, 2007

Hello Jansa,

In all of the time that you've been getting charged fees, did anyone at 1st Convenience ever tell you what the fees were for?

You really already sound like a desirable bank customer. You choose to recieve your dept of treasury benefit via direct deposit instead of a paper check. It is more expensive for banks to process a paper check as opposed to receiving an ACH deposit.

Usually when a customer has an incoming monthly direct deposit of $100.00 or more, most if not all acct fees actually are waived, just out of appreciation of the direct deposit relationship.

If 1st Convenience can't tell you what the fees are for, or offer to refund them, I would suggest you leave them for another bank, or as some other folks from this site have recommended, a credit union.

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#4 Consumer Suggestion

fees for what

AUTHOR: Kevin - (U.S.A.)

POSTED: Tuesday, January 09, 2007

Hello Jansa,

In all of the time that you've been getting charged fees, did anyone at 1st Convenience ever tell you what the fees were for?

You really already sound like a desirable bank customer. You choose to recieve your dept of treasury benefit via direct deposit instead of a paper check. It is more expensive for banks to process a paper check as opposed to receiving an ACH deposit.

Usually when a customer has an incoming monthly direct deposit of $100.00 or more, most if not all acct fees actually are waived, just out of appreciation of the direct deposit relationship.

If 1st Convenience can't tell you what the fees are for, or offer to refund them, I would suggest you leave them for another bank, or as some other folks from this site have recommended, a credit union.

Respond to this report!
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#3 Consumer Suggestion

fees for what

AUTHOR: Kevin - (U.S.A.)

POSTED: Tuesday, January 09, 2007

Hello Jansa,

In all of the time that you've been getting charged fees, did anyone at 1st Convenience ever tell you what the fees were for?

You really already sound like a desirable bank customer. You choose to recieve your dept of treasury benefit via direct deposit instead of a paper check. It is more expensive for banks to process a paper check as opposed to receiving an ACH deposit.

Usually when a customer has an incoming monthly direct deposit of $100.00 or more, most if not all acct fees actually are waived, just out of appreciation of the direct deposit relationship.

If 1st Convenience can't tell you what the fees are for, or offer to refund them, I would suggest you leave them for another bank, or as some other folks from this site have recommended, a credit union.

Respond to this report!
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#2 Consumer Suggestion

fees for what

AUTHOR: Kevin - (U.S.A.)

POSTED: Tuesday, January 09, 2007

Hello Jansa,

In all of the time that you've been getting charged fees, did anyone at 1st Convenience ever tell you what the fees were for?

You really already sound like a desirable bank customer. You choose to recieve your dept of treasury benefit via direct deposit instead of a paper check. It is more expensive for banks to process a paper check as opposed to receiving an ACH deposit.

Usually when a customer has an incoming monthly direct deposit of $100.00 or more, most if not all acct fees actually are waived, just out of appreciation of the direct deposit relationship.

If 1st Convenience can't tell you what the fees are for, or offer to refund them, I would suggest you leave them for another bank, or as some other folks from this site have recommended, a credit union.

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#1 Consumer Comment

question

AUTHOR: Juliet - (U.S.A.)

POSTED: Tuesday, January 09, 2007

Why do you keep banking there?

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