Report: #1120072

Complaint Review:

  • Submitted: Sat, February 01, 2014
  • Updated: Sat, February 01, 2014
  • Reported By: gelaya — cincinnati Ohio
    P.O. Box 427
    Lambertville, Michigan
    USA FRAMED!!! Lambertville Michigan

Show customers why they should trust your business over your competitors...

I placed an order with on December 15, 2013 and I paid for next day delivery since the order was close to Christmas. The website claimed that orders will process within a certain time. They charged my credit card and will not respond to any of my inquiries or emails about my order status or a refund. It still puzzles me that they couldn't get my order out in time for Christmas but they were still advertising and taking orders 2 days before christmas with a guarentee of christmas delivery. I looked further into the matter and saw that the owners of this website have a BBB alert for another company they run called "Best Gift Source"... I still have not heard back from the company but they have a facebook page and I left a few comments but the owner keeps deleting the comments of any consumer that has a complaint. BEWARE of this company!!! I am out $63.

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