Complaint Review: 21st Mortgage Corp - TN - KNOXVILLE Tennessee
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- Author Confirmed
- 21st Mortgage Corp - TN 620 MARKET STREET KNOXVILLE, Tennessee U.S.A.
- Phone: 800-955-0021
- Web:
- Category: Mortgage Companies
21st Mortgage Corp - TN 21ST MORTGAGE, RUDE, UNPROFESSIONAL, IMMATURE KNOXVILLE Tennessee
*UPDATE Employee: Comment
*UPDATE Employee: Comment
Show customers why they should trust your business over your competitors...
Our loan was also bought from Chase by 21st Mortgage. I am just about convinced that 21st Mortgage is owned by the enemy (or an unfriendly foreign country). Immature, rude, nasty employees (most) - who trains these people?? We got calls from 5am - 11pm, several times a day. This company needs serious restructuring and training --from top to bottom. Something really needs to be done with this Mortgage company, they are driving people crazy with their tactics. Sharing private/personal financial information with family, neighbors, and your workplace is just wrong. It's embarrassing and causes great damage.
Can't SOMETHING be done??
Snowman
Homeless, Michigan
U.S.A.
This report was posted on Ripoff Report on 07/08/2008 10:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/21st-mortgage-corp-tn/knoxville-tennessee-37902/21st-mortgage-corp-tn-21st-mortgage-rude-unprofessional-immature-knoxville-tennessee-348725. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Comment
AUTHOR: Silverado - (U.S.A.)
SUBMITTED: Tuesday, July 29, 2008
It is the policy of 21st mortgage to only address customer complaints in a confidential discussion with our customer. To appropriately respond to a complaint may require releasing confidential information, which is strictly forbidden under federal privacy regulations. We will attempt to contact the referenced customer to resolve this complaint.
#1 UPDATE Employee
Comment
AUTHOR: Silverado - (U.S.A.)
SUBMITTED: Tuesday, July 29, 2008
It is the policy of 21st mortgage to only address customer complaints in a confidential discussion with our customer. To appropriately respond to a complaint may require releasing confidential information, which is strictly forbidden under federal privacy regulations. We will attempt to contact the referenced customer to resolve this complaint.
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