• Report: #1055708
Complaint Review:

24 Hour Pure Fitness

  • Submitted: Sun, June 02, 2013
  • Updated: Sun, June 02, 2013

  • Reported By: Betty — Hampstead Maryland
24 Hour Pure Fitness
1438 Liberty Road Eldersburg, Maryland USA

24 Hour Pure Fitness Unfair Automated Billing Practices Eldersburg Maryland

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 I signed up to join this 24 hour gym back in Sept. 2012 and due to family situation stopped going in November 2012.

At first when I went in to let them know I am canceling my membership they said no need for a letter since this was a special rate and would expire in 6 months.  I insisted in handing in my cancelation letter anyway.

A second letter was mailed December 2012 and when I noticed on my April bank statement 19.99 was still being taken out I proceeded to write another cancelation letter in which I handed in on May 1, 2013.

Yet on 5/29/13 another 19.99 fee was taken out 

The manager with whom I have spoken with over the phone a few times is very rude and in response to what I told him about  the conservation I had with his assistant manager back in early November he said she was no longer with them.

This report was posted on Ripoff Report on 06/02/2013 07:00 AM and is a permanent record located here: http://www.ripoffreport.com/reports/24-hour-pure-fitness/eldersburg-maryland-21784/24-hour-pure-fitness-unfair-automated-billing-practices-eldersburg-maryland-1055708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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