Complaint Review: 7spins casino - pemberton New Jersey
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- Author Not Confirmed
- 7spins casino 448 cornell ave pemberton, New Jersey USA
- Phone:
- Web: www.7spins.com
- Category: Online Casinos
7spins casino they kept I was not play all want my deposit that 50.00. games not work I told them they are give hard time need help games kept run until my money was I was not playing and frozen and glitch , games kept run not working. games have problem pemberton New Jersey
*UPDATE Employee ..inside information: Complaint answer
Show customers why they should trust your business over your competitors...
i get to play them i see the games frozen it start jump glitch .i told them tell my computer. nothing computer is good. ask my my 2 depoist back. i did play game kept run unitl was gone. they laugh me i ask support they take time. i want my refund back for my depoist 50.00. please me get back thank you
This report was posted on Ripoff Report on 08/18/2016 02:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/7spins-casino/pemberton-new-jersey-08068/7spins-casino-they-kept-i-was-not-play-all-want-my-deposit-that-5000-games-not-work-i-t-1323155. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee ..inside information
Complaint answer
AUTHOR: 7 Spins Casino - (Antigua and Barbuda)
SUBMITTED: Monday, August 22, 2016
We have looked into the situation and found that our chat representatives did try to assist you in this matter by suggesting to clear cache and cookies, using Chrome as a browser instead of Internet Explorer (since our games work best with this browser) or by changing the device.
Since the issue was not fixed and you were the only customer mentioning this situation, the case has been forwarded to our Tech Department - hence the slight delay.
We would also like to mention that, as per your requests, both of your deposits have been refunded to your credit card and, according to our Terms and Conditions, the balance should be reflected into your account in up to 12 business days.
If the funds are not added after the aforementioned time frame, please contact us as soon as possible in order to investigate the matter.
Kind Regards,
The 7 Spins Casino Team
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