• Report: #282368
Complaint Review:


  • Submitted: Thu, November 01, 2007
  • Updated: Thu, November 01, 2007

  • Reported By:Canton Michigan
www.dvddonkey.com Internet U.S.A.

877-tv-series - Dvddonkey PBS website routed me to dvd donkey.com to purchase the TV series, Prime Suspect. Never received a confirmation and was billed by 877-TV-Series whose phone # and website are non-responsive. I tried to email dvd donkey and received a "delivery failure". I then called the 877 # listed on my Visa stmt and there was no answer. Internet

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On 10-26-2007, I went to the PBS website to purchase Prime Suspect Series. I clicked on the DVD link on the PBS site and was routed to DVDdonkey.com. Assuming that this was a reputable site, I placed the order and my Visa statement was charged $148.12. I never received a confirmation for the order via email so I went back to the DVD website to try and initiate contact. The email support on the site sent me an email back stating "delivery failure".

I then called the number as billed on my Visa statement 877-887-3743 (which showed 877-TV-Series as the biller) and the phone just rang and rang with no answer. I was able to leave a message but again, no answer or call back and no answer.

I am concerned as both 877-TV-Series and DVD Donkey, I later found, have had several complaints about failure to deliver/scam reports.

I am also concerned since PBS is automatically routing customers to this site.

I do not want to be ripped off-just want my money back. Please help!

Thank you!

Canton, Michigan

This report was posted on Ripoff Report on 11/01/2007 01:06 PM and is a permanent record located here: http://www.ripoffreport.com/reports/877-tv-series/internet/877-tv-series-dvddonkey-pbs-website-routed-me-to-dvd-donkeycom-to-purchase-the-tv-serie-282368. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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