A-1 Pools & Spas. Inc. Craig Forchetti, Vance Forchetti, Craig Forchetti scammed me - 418$ for a 15 minutes visit, while also breaking front pannel of my jacuzzi Morrisville Pennsylvania

A1 Pools and Spas performed a Diagnostic on This Persons Spa . Upon our arrival we noticed the wood front access panel had a 2" chip in the upper right corner before we touched anything. Our Certified Spa electronics specialist performed the Diagnostic on the Spa equiptment and Found the the Primary Problem.A1 Pools provided details to Homeowner along with Part model numbers. Now that homeowner knows problem from our diagnostics service call , he wants to attempt to order parts and do repair inorder to save money.It is clear that owner  wanted to get some of the diagnostic fee back. The diagnostic fee was for services rendered and as agreed and explained only goes toward any of the repairs needed.Owner then try to blame us for the 2" chip on front access panel and also existing damages to rear panel as well, which we had no reason to remove. Even though our contract stipulates that a1 pools is not responsible for front access panel damage in removal attempt I did offer (in good faith) to return and repair the 2" wood chip that was not caused by us and was existing prior to our arrival free of any charge.. The Owner then threatened that he would Slander our Company in ny times and via internet if we would not give him the full Diagnostic fee back . Later I recieved an email from his girlfriend requesting to give partlial diagnostic fee back or she will continue to slander our good name as well.

The owner signed Contract that they were satisfied with Diagnostic fee charged for our services rendered.We are liscensed and 100 % legitimate company operating since 1967 and hold many both Commercial and Residential certifications for every type of Pool and Spas repair and renovation application.

If you had a electical problem with your car and took it to a mechanic and they diagnosed what the problem was and you fix it yourself you still have to pay for the Diagnostic fee.

I never screamed or threatened the owner rather they threatened me that they would continue to slander our company. To date two slander reviews were placed by these people against A1 Pools which were turned over to our Attorney for review of  pursuing defemation slander charges against them if we experiance loss buisness as a result of their unjust slander review.