Report: #1080485

Complaint Review: A Absolute Air Duct and Carpet Cleaning Service

  • Submitted: Fri, August 30, 2013
  • Updated: Thu, October 03, 2013
  • Reported By: Propture — Boulder Colorado
  • A Absolute Air Duct and Carpet Cleaning Service

    denver, Colorado
    USA

A Absolute Air Duct and Carpet Cleaning Service A Absolute Air Duct Cleaning Service False advertising, bait and switch, avoid A Absolute Air Duct denver Colorado

*UPDATE Employee: A Absolute has done their part to resolve

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 A Absolute Air Duct Cleaning was scheduled to clean my furnace vents and dryer duct, based on a Deal Chicken promotion for $59.95. This is the deal that I purchased: The Deal

  • Air duct cleaning of up to 10 vents and dryer duct, with brushing and vacuuming included

The photo showed a floor vent being cleaned, but when the technician arrived, he wanted to charge $10 for each vent on the wall, as they were "hard to remove". He also refused to clean the dryer duct without additional payment of $100. He also wanted to clean the furnace and apply disinfectant, all for hundreds of dollars more.

The technician didn't want to move the combo washer/dryer, and he wanted to use his portable vacuum, rather than truck mounted equipment--basicall lazy.

This is a classic "bait and switch" scam, so avoid this company. They will only waste your time.

 

 

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This report was posted on Ripoff Report on 08/30/2013 10:59 AM and is a permanent record located here: http://www.ripoffreport.com/reports/a-absolute-air-duct-and-carpet-cleaning-service/denver-colorado/a-absolute-air-duct-and-carpet-cleaning-service-a-absolute-air-duct-cleaning-service-fa-1080485. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

A Absolute has done their part to resolve

AUTHOR: A Absolute Air Duct Cleaning - ()

A representative from A Absolute contacted this customer and paid the $400 that the customer requested for lost revenue.

The coupon states up to 10 vents cleaned. It also has a disclaimer about a charge for difficult to remove vents. This particular dryer had quite a long run which required an additional charge.

A Absolute prides itself on providing great service at a fair price. Our technicians will go through the house with the customer before we do any work. They will identify all the areas needed to provide a thorough cleaning. The customer has the choice of a full or partial cleaning but we always want to provide a complete cleaning.

We have offered to go to this customers home again to perform the proper service.

 

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