A2Zbooks The company shipped my order with the empty rough box. They ignor my complaint and also the request from the U.S.P.S letter. Burgin Kentucky

I purchased my book from A2Zbooks store through Alibris.com because that company's rate was good. When I ordered it, I waited for long time, and when I receive the box it was empty. The way they use the box to ship was just roughly covering the book by the cardboard and tape it from the middle with the business label. It was easy condition to fallaway from the process of shipping. So I complained about it. But they just said contact to the U.S.P.S. Such as the shipping company.

So I contact them and I asked to the manager to send a letter to the A2Zbooks that to resend the book to me because it was empty. I waited for about a month since the shippping company sent the letter for them, but still no response.

So I am reporting this as irresponsible customerservice, and rip-off my money through not sending another book, or money back to me.

Michihiko
Chula Vista, California
U.S.A.