Aaction movers United van lines Charged my credit card after I changed method of payment to COD, lied about carrier, lied about scheduled pick up date, lied about scheduled delivery date. Fargo North Dakota

I can honestly say I have had some pretty horrific things occur to me in my life, but having to deal with an UNETHICAL and FRAUDULENT moving company as United/Aaction movers has moved to the top of the list!! Having to deal with the most dishonest human being I have ever met, the regional moving coordinator, Shannon Whitehorse, makes even the most unscrupulous used car salesmen look like Mother Theresa!!

Where to begin the nightmare that won't seem to end. I scheduled to have my furniture picked up in Fargo on 4/17 to be delivered by United Van Lines in Clovis NM a week and a half later per Ms. Whitehorse. I gave them my credit card number (HUGE mistake) and had planned to put the cost of the move $3654 for a one-bedroom apartment which I had completely packed, disassembled, boxed, bubble-wrapped, blanketed and shrink wrapped before the movers arrived.

The guys who did the actual work were nice and loaded my items in a timely manner. From there, the move went straight to HELL!! I was in touch with Shannon daily to ensure my items were crated and picked up so that I didn't have to sleep on an air mattress any longer than absolutely necessary. I have severe back issues, so sleeping on an air mattress for an extended period causes major muscle spasms. Ms. Whitehorse was fully aware of the urgency of getting my items to me as expeditiously as possible. Each of the following days I was assured my belongings had been carefully crated and were awaiting a pick up by United from their Fargo warehouse. Per Ms. Whitehorse I should have my belongings as of today, April 26th at the latest.

Fast forward to this past Tuesday, April 23rd and Estes moving has been contacted to move my things. I was not made aware that anyone other than United would be moving my things since that is the reason I went with Aaction in the first place. I was furious!! I sent her an email telling her that she could place a hold on my credit card for the full amount, but that I would be paying by certified check ONCE I finally receive my items. She charged my credit card anyway against my direct request to change my method of payment.

Now, I place a review on Yelp and get a response from their CSR at United in MO. She informs me she will help me get this resolved, yet refuses to call me back with updates on what is occurring with my belongings. I have some unknown freight carrier with a reputation far worse than United, hauling my belongings without my consent, AND they have my $3600, so I may never see my belongings again. I have a full inventory of everything that was picked up in Fargo, but am very concerned about the sticky-fingered felons that work for Aaction during the week my belongings were sitting unmatched while Ms. Whitehorse lied to my face!!

I will update if and when I ever do get my things, but for now please be aware of this company and its fraudulent and unethical business practices. I told several friends I was having some very bad vibes about using this company and now I know why!! Trust your gut and all of the bad reviews so you don't have to live through this nightmare!! Yes, I have contacted the FTC, BBB and anyone that can help ensure these crooks don't do this to anyone else!! You trust your belongings and livelihood to crooks and this is what happens!!