Complaint Review: AAMCO - San Bernardino California
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- Author Not Confirmed
- AAMCO 365 N. Waterman Ave. San Bernardino, California U.S.A.
- Phone: 909-884-9457
- Web:
- Category: Auto Repair Service
AAMCO, Double A....(beep beep).....JUST DONT GO!! ..officially screwed *REBUTTALS ..fed up *Consumer Suggestion
*0: AAMCO .. see all the other Rip-off Reports. Click on the title below
*0: *Consumer Suggestion
*0:
*0: This is to all the losers who wrote in in support of Aamco:
*0: ...just someone who's fed up with a company that has suceeded at ripping this poor woman and her husband off.
*0: It truely saddens me to see such ignorant people
*0: Maybe the company did not treat you right
*0: Additional Info. for the idiots who never have had it up the butt!
*0: When your warranty is over, pay up.
*0: ...so who is tring to screw who?
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My husband and I have a 1991 Ford Aerostar. The transmission started acting up (slipping, wouldnt go into gear)so we decided to take it to AAMCO because after all, AAMCO is nationwide and have what at first appears to be a good warranty and guarantee on their work.
What a HUGE mistake! We took our van to the local AAMCO located in San Bernardino California 365 N. Waterman Ave. We turned it in on 9-20-99, after inspection, they said it was blown and needed to be rebuilt completely.
We got it back on 9-24-99 with the grand total being $1991.54. Everything seemed to be working fine. Two weeks later my husband took the van in to get the brakes done to a mechanic we knew and trusted. It turned out that AAMCO had charged us for some external parts that werent even installed, those being a new cross member at $226.00 and a new transmission mount at $72.00.
Very upset my husband called AAMCO immediately. He explained the situation to them. They told him to bring it down right away and they would put the parts on that he was charged for.
He took it in the next day. They put the cross member on and reimbursed him for the mount(They had the van for the entire day). Some time had passed and we had moved to a new town.
To our surprise the transmission started doing the same thing again(slipping, not going into gear). We called the lacal AAMCO which was in Temecula California 26671 Ynez Rd. They said to bring it in and they would take a look at it.
It was still under the 12 month warranty, so it was no charge to us. We took it in on 3-17-00 and didnt get it back until 3-22-00(5 days!) All they had done was add some fluid and replaced a couple of hoses, clamps and a seal.
Not more than a month later it started acting up AGAIN! Once again we took it back. On 4-20-00 we turned it in and didnt get it back until 4-27-00(7 days!) This time they changed the fluid, put another rebuilt torque converter on and some other odds and ends. Once again not more than 4 days later, the same thing!
We took it in 5-1-00 and got it back 5-3-00(2 days). This time all they did was repair some cooler lines, and added fluid. This seemed to have worked. We didnt have anymore problems. That is until about one week after the 12 month warranty was up, which was only good from the original date 9-20-99.
Out of all the times we took it in, and they did work, they should have extended the warranty that much more each time, but didnt. So now our van just sits in the driveway with a messed up transmission, and no warranty. I dont have another $2000.00 to rebuild it again or to purchase another one. So basically we have been officially screwed.
This report was posted on Ripoff Report on 04/30/2001 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aamco/san-bernardino-california-92410/aamco-double-abeep-beepjust-dont-go-officially-screwed-rebuttals-fed-up-5056. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#10 0
AUTHOR: - ()
SUBMITTED: Sunday, July 22, 2001
This email is a rebuttal to RipOff #5056.
It was sent by Jeff Stewart at jsblue20@home.com.
AAMCO, Double A....(beep beep).....JUST DONT GO!! ..officially screwed *REBUTTALS ..fed up *Consumer Suggestion (#5056)
They filed the following rebuttal to the above Rip-Off Report:
Their email: jsblue20@home.com
Their name: Jeff Stewart
Their relationship to the company: Consumer Suggestion
Rebuttal:
Hello people if you interpret my rebuttal in an unbiased frame of
Mind you may see I am not supporting AMCO But putting into view
A lets Think the situation out with a clear head and open mind.
That's it please read my rebuttal again.
Thank you Jeff Stewart
#9 0
This is to all the losers who wrote in in support of Aamco:
AUTHOR: - ()
SUBMITTED: Tuesday, July 17, 2001
This email is a rebuttal to RipOff #5056.
It was sent by Paul at ptaylor@totallyincompetent.com.
AAMCO, Double A....(beep beep).....JUST DONT GO!! ..officially screwed *REBUTTALS ..fed up *Consumer Suggestion (#5056)
They filed the following rebuttal to the above Rip-Off Report:
Their email: ptaylor@totallyincompetent.com
Their name: Paul
Their relationship to the company: Consumer Suggestion
Rebuttal:
This is to all the losers who wrote in in support of Aamco: Maybe you should all take some spelling and typing lessons first if you expect to be taken seriously here. Its no surprise most of you in support of Aamco are on AOL...(ISP dumbed down for the ignorant masses.)
Now to the main points:
Aamco DOES rip people off, its their core value and purpose. Repairing transmissions is secondary, in fact they are not even close to being in the ballpark in terms of echnical "expertise."
Why do you think there is such a high turnover of mechanics at most Aamco centers?
The honest ones leave...once they discover the scam.
Why don't you all wake up and realize Aamco is a scam? Good grief people;
if you are spending over $2000 of your hard earned money that
transmission/clutch sure as heck better be better than new! You think its acceptable to have it break down 9 months later after spending that kind of cash? Are you freakin nuts??
#8 0
*Consumer Suggestion
AUTHOR: - ()
SUBMITTED: Thursday, June 28, 2001
This email is a rebuttal to RipOff #5056.
It was sent by Jeff Stewart at jsblue20@home.com.
AAMCO, Double A....(beep beep).....JUST DONT GO!! ..officially screwed *REBUTTALS ..fed up (#5056)
They filed the following rebuttal to the above Rip-Off Report:
Their email: jsblue20@home.com
Their name: Jeff Stewart
Their relationship to the company: Consumer Suggestion
Rebuttal:
Just a friendly reminder always ask I lot of questions when some company works on your car.
Read the warranty and ask for clarification on things you don't understand if still not Satisfied do not let them work on the car, take the contract home and read top to bottom.
I can tell you this never put rebuilt parts in a transmission always use new parts, but Beware some in fact a lot of company's describe rebuilt parts as new parts.
Tell them you don't want one rebuilt or refurbished part put in your transmission Only new and I mean FACTORY NEW PARTS.
You MUST ASK THIS QUESTION before they work on your car.
This will cost you more $$ but should increase your odds of a sound Transmission.
BY the way you won't believe this but a AAMCO employee told me this stuff, however It was 7 years ago.
They did a great job on my car ran better than new but as I said this was 7 years ago.
Your warranty should always be extended in a returned for repairs
complaint.
Click right here to read over 50 Rip-off Reports more on AAMCO Transmissions and what they do to screw YOU, the consumer!
#7 0
...just someone who's fed up with a company that has suceeded at ripping this poor woman and her husband off.
AUTHOR: - ()
SUBMITTED: Friday, June 15, 2001
This email is a rebuttal to RipOff #5056.
It was sent by Ghenna at blueroze95@hotmail.com.
AAMCO, Double A....(beep beep).....JUST DONT GO!! ..officially screwed *REBUTTALS (#5056)
They filed the following rebuttal to the above Rip-Off Report:
Their email: blueroze95@hotmail.com
Their name: Ghenna
Their relationship to the company: Consumer Suggestion
Rebuttal:
This is not a comment supporting aamco, I have been ripped off by mechanics, and no matter the mannerisims of the customer, it should never be ignored, even if she was rude.
Sounds to me like she's not a rude person at all, just someone who's fed up with a company that has suceeded at ripping this poor woman and her husband off.
I know of two people, my father and my fiancee that were too ripped off by aamco, it sounds to me like this company does not realize that most people cannot afford to keep paying for the expencive lifestyles of the corperate owners of aamco. Most of us are hard working middle class people with familes to support and morgages to pay.
I certainly will not ever go to aamco for virtue of the fact that I work too hard for my money to have shoddy repair and not enough time to fight a company that obviously does not care about all of their coustomers. No thank you, you certainly have lost my buisness, and I'd like to thank the original woman with the van for reporting the evil and underhanded way in which aamco will rip off honest and good people.
It really is a shame that aamco can get away with this. Be assured, aamco, word of mouth is powerful enough to ruin any reputation, and you are not making any friends by not accomidating those that have paid for work, those that are putting that steak dinner on your table.
Shame on you! Ten fold back on you (and karma, weather you believe in it or not is a b***h)!
#6 0
AAMCO .. see all the other Rip-off Reports. Click on the title below
AUTHOR: - ()
SUBMITTED: Saturday, June 09, 2001
#5 0
It truely saddens me to see such ignorant people
AUTHOR: - ()
SUBMITTED: Friday, May 11, 2001
I mean really....I paid money from FORD to get a complete manual on this particular transmission. I will say this...It IS a very expensive transmissionand does have many parts, internally and externally. To rebuild it in hard parts alone would be a minimum of $500. So yes, I have done my homework, and do know what im talking about. I have read the invoices, and have taken the time to learn about this particular transmission, and Im sorry..but $5000?? Give me a break. You obviously have no clue as to what you are talking about. As I said before..if these so called "transmission specialist" knew what they were doing, the job would have been done right the first time!
#4 0
Maybe the company did not treat you right
AUTHOR: - ()
SUBMITTED: Wednesday, May 09, 2001
This email is a rebuttal to RipOff #5056.
It was sent by cindy at 14usale@webtv.net.
AAMCO, Double A....(beep beep).....JUST DONT GO!! ..officially screwed *REBUTTAL (#5056)
They filed the following rebuttal to the above Rip-Off Report:
Their email: 14usale@webtv.net
Their name: cindy
Their relationship to the company: Supporter
Rebuttal:
It is no wonder that a personwith your attitude would not be contacted back from any company you call. Unfortunatly you can not educated in a short time on the workings of a thransmission. your best bet is to talk with a mechanic that you can trust. Let them explane to you that a transmission has over 400 parts inside of it and that if you had "all new Parts put in" you would spend over $5,000.
Take the time to read your invoice!
learn how a transmission works!
And try to be a nicer person!
Then you will be in a better situation to make educated comments. Maybe the company did not treat you right, but according to what you wrote it sounds like everything was done right.
Grow up!
#3 0
Additional Info. for the idiots who never have had it up the butt!
AUTHOR: - ()
SUBMITTED: Monday, May 07, 2001
In responce to the rebuttles...you both have obvisiouly never been ripped off or screwed. I cant put every last little detail of our situation in the report. AAMCO is ripping people off. Its that freeking simple. Look at all the other reports in this section alone and see how many are about AAMCO. Watch your local news, you will see it there as well. As for some more details for you idiots. The transmission was rebuilt more than once by these "so called" transmission specialist! And YES, the warranty should be extended if the transmission was rebuilt a second time! Thats all new parts and should have the same warranty. We have contacted the corp. offices and have been ignored completely. No returned phone calls, no nothing. Apparantly you need to get your heads out of your butt, and realize the truth about AAMCO.
#2 0
When your warranty is over, pay up.
AUTHOR: - ()
SUBMITTED: Monday, May 07, 2001
This email is a rebuttal to RipOff #5056.
It was sent by @Rebuttal_Name@ at ambtu@aol.com.
AAMCO, Double A....(beep beep).....JUST DONT GO!! ..officially screwed *REBUTTAL (#5056)
They filed the following rebuttal to the above Rip-Off Report:
Their email: ambtu@aol.com
Their relationship to the company: Owner
Rebuttal:
I agree with the rebuttal. Too many times consumers expect more from one company than the other. How many miles did you get on your transmission.
When you returned to the AAMCO center, although you state it was the same problem, in your story you state different things repaired the problem. So actually, you did not have the same problem. Keep in mind this is the livlihood of the owner of the AAMCO center. When your warranty is over, pay up.
#1 0
...so who is tring to screw who?
AUTHOR: - ()
SUBMITTED: Wednesday, May 02, 2001
This email is a rebuttal to RipOff #5056.
It was sent by mark at Magnum1999@aol.net.
AAMCO, Double A....(beep beep).....JUST DONT GO!! ..officially screwed (#5056)
They filed the following rebuttal to the above Rip-Off Report:
Their email: Magnum1999@aol.net
Their name: mark
Their relationship to the company: Supporter
Rebuttal:
I dont know of any company that extends their warranty if you have a problem. not Ford, Sony, GE, Chevy, or anyone. Warranties are for a set time period. unless you purchase a extended warranty. even if you purchased a new trans from Ford at a lot more money you would still only have a 12 month or 12,000 mile warranty. warranties do not start over if you have a problem, no one does that!
so who is tring to screw who?
as for the lenght of time it took to repair, a Dodge dealer had my truck for 2 weeks to fix the trans and it still was not right.
As for your mounts, I agree with you they should not have charged for parts not put on. What was there resone for that? It sounds like they took care of it right away.
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