Report: #1047331

Complaint Review: Abbotshire Plumbing &Heating LLC

  • Submitted: Tue, April 30, 2013
  • Updated: Tue, April 30, 2013
  • Reported By: Linda S — San Marcos California
  • Abbotshire Plumbing &Heating LLC
    PO Box 227
    Milton Mills, New Hampshire

Abbotshire Plumbing &Heating LLC Abbotshire Plumbing & Heating was hired to install a W/D hookup & replace a shower. I was told that he finsihed the W/D hookups but found out later that the company never connected the w/d hookup to the existing drainage system in the cellar which could have caused an eletrical fire if we tried to run the washer. Milton Mills New Hampshire

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BUYER BEWARE --In October of 2011 I hired Wayne Peavey, D/B/A Abbotshire Plumbing & Heating LLC, to install a washer/dryer hookup ($700.00) and to remove an existing shower and replace it with a new shower ($1260.00).  This was a rental unit and tenants were scheduled to move in within a week. After three days, Mr. Peavey informed me that he had finished the w/d hookup except he needed to add the vent to the dryer which, he would get to before the stackable w/d unit was delivered and installed by Best Buy.

Mr. Peavey moved on to the bath room where he removed the shower, as well as, the flooring and toilet (which were not part of the proposal). He said he would be back to finish the work when the special order 32"shower was in but it had already been 2 weeks and it was still not in. Interestingly enough, I had seen a 32" shower at home depot, when questioned he said that wasn't a good fit for my unique bathroom.

My 32 inch special order shower finally arrived! Mr. Peavey brought it to my investment home but, he chose to open it outside stating that there was more room outside then inside. It was a very windy day and as a result, the wind took the shower unit out of his hands and dropped it onto the cement severely damaging it. He said he will have to special order another one but needed me to pay for it since he didn't have the funds and that his supplier wouldn't warranty a unit that he damaged. In the interim, I had called other plumbers to see if they could take over the project but after looking at the mess that Mr. Peavey started, they said he should finish it because they would have to charge me so much more to undo what he had already done.

One week later, Best Buy arrived with my new washer/dryer but they said that they couldn't connect it to the hookups because the hookups were never connected to the existing drainage system in the cellar. I went into the cellar to check it out and sure enough, pipes from the washing machine had been sent down through the flooring and then that is it, Mr. Peavey never connecting them to the existing drainage system as per his proposal. The Best Buy representative said that if he had connected the washing machine and then tested it, it could have caused an electrical fire. In addition, the representative also informed me that the dryer vent pipe was also not installed to the outside so they couldn't connect the dryer unit either.

At this point in time I reached out to Mr. Peavey, via text since he wasn’t answering my calls, he wrote that he would finish the bathroom shower install when the new special 32" shower arrives from his supplier. He also stated that when he comes to install the shower, he will also finish the washer/dryer hookup and will connect the stackable to it.

This projected two week project was now going on 4 weeks and Thanksgiving Day was just around the corner. I told Mr. Peavey that I was going to hire someone else to finish the work that he was suppose to have done. I did find someone to take on this nightmare project and you guessed it, they purchased the shower from Home Depot and the entire work was completed within 2 days.

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