ABC Plumbing, heating, cooling and electric The Biggest Crooks Out There! Arlington Heights Illinois

I want to try to save anybody and everybody that I can from making the big mistake of hiring this company for any of their services. I used to work for the company up until about a year ago until I just had to quit because I was "fed up" with all the lies, deceipt and poor workmanship that was happening at the expense of the customers.

The company loves to boast that they are a "family run business" but that family that runs the company are only concerned with lining their own pockets with money as opposed to truly helping out the customer. Time and time again customers would call the company to complain about how they ended up paying twice as much and sometimes even more with ABC than if they would have gone with another company.

Customers would also call to complain that they had put a negative review on Yelp but that review would mysteriously vanish after a short period of time. There were also various incidents in which customers would pay thousands of dollars to have something installed or fixed and they would have to end up calling back the company sometimes even two, three, four and even five different times to keep having people come back out there to fix the same problem that occurred in the first place.

We would also have customers that would call ABC Plumbing for one issue and after the plumber/technician/electrician had left, another problem would start to mysteriously occur. I have spent many years of my life in the customer service business and this company by far is the worst when it comes to customer service for the customer as well as how deceiptful they can be.

ABC was constantly arriving late to customers homes and often had to reschedule appointments even when a customer had taken a day off of work for service and they even had on several occasions ended up sending the technician to a completely different residence and the technician didnt even know it was the wrong residence until after he had finished up with the appointment and was back in his truck.

I truly do hope that you can end up taking my advice and stay as far away from this company as possible.