Report: #569878

Complaint Review: ABRY Dba Billing Concepts - USBI - ZPDI - ESBI & OCMC Dba One Call Comm - Opticom

  • Submitted: Mon, February 15, 2010
  • Updated: Mon, February 15, 2010
  • Reported By: Lesley — Sylmar California United States of America
  • ABRY Dba Billing Concepts - USBI - ZPDI - ESBI & OCMC Dba One Call Comm - Opticom
    PO Box 29206, San Antonio, TX 78229-4898
    SAN ANTONIO, Texas
    United States of America
  • Phone: 888-505-0734
  • Web:
  • Category:


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In an emergency, I made a collect call to my home phone from a pay phone in the same town because I didn't have much change with me. $45.06 was charged (incl tax) for that one call within the same town. I called and complained to ZPDI and they referred me to NCIC. I talked to Devon at NCIC. He told me it was a legitimate call. I asked how they could possibly charge that much for a call from a payphone in the same town as the receiving phone. I didn't get any answer to that. He offered a "one-time" credit of $20.18. I have no idea why he picked that amount, but I took what I could get. The call still ended up costing me $24.88 THAT'S STILL OUTRAGEOUS !!!  Is there nothing to protect us from such charges?
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