Complaint Review: Account Care - Sears
- Account Care - Sears
P.O. Box 901095
- Phone: 8775245985
- Category: Credit Services
On Feb. 22 2013 I received a letter from Account Care informing me that services were being improved etc. I called March 4th to inform them I had never enrolled into their plan, requested a cancellation and a refund of money they had taken via my Sears account for several years (total $312.21). My Sears account was at a 0 balance and had been since Jan. so credit to the account was not a viable option. After 30 calls, speaking to numerous supervisors and being lied to by all, the only correspondence I have received was acknowledgement of my cancellation. It has been 3 months and 16 days and nothing.Same thing happened with my Walmart account, notifcation made that their account care service had improved..when i notified them I had not enrolled, they forwarded my cancellation and lo and behold 2 weeks later I had my money refunded to me. WE ARE ENTITLED TO A REFUND it is the law and I hope that someone out there files the class action suit that is far over due.. as for me I will continue to call Account Services every week and forward correspondence at least every two week until there is a check in my hand. ACCOUNT CARE IS NOTHING BUT A RIP OFF AND SHOULD BE FORCED OUT OF BUSINESS.. PERIOD!!!!
This report was posted on Ripoff Report on 06/20/2013 02:34 PM and is a permanent record located here: http://www.ripoffreport.com/reports/account-care-sears/ftworth-texas-76101/account-care-sears-failure-to-refund-after-my-cancellation-ft-worth-texas-1060782. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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