• Report: #1166921
Complaint Review:

Ace Cash Express

  • Submitted: Sat, August 02, 2014
  • Updated: Sat, August 02, 2014

  • Reported By: The Smiths — Anderson South Carolina
Ace Cash Express
Nationwide USA

Ace Cash Express Beware of Online Scam!!! Ace Cash Express Nationwide

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ACE Cash Express


On June 23, 2014 we received a generic email from Ace Cash Express with an approval code and a telephone number.  My husband contacted this company on 08/02/14 to question the $5,000.00 loan approval that this company was offering.  First, the heavy accented hard to understand foreigner advised us his name was "Daniel" and that we were approved for a loan.  However, we were told since my husband’s credit score was low that the only way they would "guarantee" the loan is to have us secure the first month’s payment through a credit voucher or Green Dot Money Pak Card for the amount of $223.00.  We had a lot of questions and it seemed the representative was getting frustrated with us asking a lot.  He stated he would transfer us over to the finance department who would finalize our loan.  After a short transfer, the same voiced male identified himself as "Richard". 

He continued to answer the same scripted message every time we would ask questions.  He said go get a Green Dot Money Pak, add the $223.00 and within 15 minutes the transfer would be complete in our account.  While talking with him, my husband researched "Ace Cash Express Scams" — What we found from other victims was so extremely helpful.  Even though I felt sorry for the folks that have been scammed by this company, our family is grateful for those people that posted their experiences.

Then, my husband advised him prior to us giving any of our money, that he had to think about this loan.  The Ace Cash Express man became very hostile and defensive.  He started screaming at both of us over the phone that the loan was already completed and ready for deposit into our account.  My husband said no documents have been signed and that we do not want the loan.  The man was not rational by this time and demanded either we send him the $223.00 or that he would either lose his job or take a termination fee from our account of $75.00.  We continued to tell him he had no legal right to withdraw unauthorized transactions from our account. 

Richard, if that is his real name, continued to talk over us and demand us to send the money.  We refused and eventually hung up on him.  Within a second, this man was calling us back.  We told him he was harassing us and to not call us again.  We hung up.  He called again.. This continued.. Until the last call the man started cursing and telling us to suck his............   We kept him on the phone cursing and stalling while we went directly to the police station while he was on speaker phone.  When we walked in, I guess he heard us talking to the officer and hung up.  He didn’t call after that.  After my husband and I were talking, we think this is the same guy that called my husband about two weeks ago demanding him to pay money or he would be issuing a warrant for his arrest from the Florida Law Enforcement.    Beware!  The police officer told us to contact the Better Business Bureau.  In addition to this, I would recommend that anyone experiencing this should also put an Alert with all three credit companies and do what you can to get this guy from preying on us American Citizens who work hard for our money!


This report was posted on Ripoff Report on 08/02/2014 12:45 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ace-cash-express/nationwide/ace-cash-express-beware-of-online-scam-ace-cash-express-nationwide-1166921. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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