Report: #924871

Complaint Review:

  • Submitted: Thu, August 09, 2012
  • Updated: Thu, August 09, 2012
  • Reported By: Stacy L. — Laguna Hills California United States of America
    4343 N Andrews Ave Fort Lauderdale, FL 33309
    United States of America Hanna Paint and Hardware, Fort Lauderdale Florida. Fraudulent website , Internet

Show customers why they should trust your business over your competitors...

I wished I would have researched this company before ordering. is a fraudulent website, operating a brick-and-mortar store called Hanna Paint and Hardware in Fort Lauderdale. They don't ship product but charge your credit card.

I have been charged twice for 18 prime-line roller assembly parts for closet doors. No email or phone confirmation. My AMEX was charged and the items never received after three months! "Customer service" is non-existent as no answers the phone or respones to customer support via email.

The charge on my credit card lists Hanna Paint and Hardware. I called to confirm that they operate, and they do. I spoke with an employee about my complaint and he simply told me to call "customer service." 

I strongly warn any consumer to order anything from this site or store. They are collecting credit card #s and info. I believe they are living off these credit charges and waiting for people to dispute them, which can take months. In the meantime, they have the cash. The whole thing is a scam, so STAY AWAY. 

Caution: They have another site that looks like a "real" Ace Hardware site and it's not. So please, please research any internet site before buying or you'll end up like the rest of us!
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 08/09/2012 12:26 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.