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Report: #363211

Complaint Review: Acomdata - Ontario California

  • Submitted:
  • Updated:
  • Reported By: Bogata Texas
  • Author Confirmed What's this?
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  • Acomdata 901 East Cedar St. Ontario, California U.S.A.

Acomdata Will not return emails or answer phone I need an RMA for a bad product Ontario California

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Purchased their external HD, model#HD320UFAPE5-72 from Circuit City Outlet (internet only, item not sold in CC stores) on 2/5/08. After hooking it up, I made backups, and copied files/folders to it. When I needed to restore a backup, it was corrupted. After restoring from a DVD that I made at the same time, I tried running programs, and even the programs were corrupt. Since I had videos stored on this drive, I tried running the videos, and they were corrupt. In short, no matter what I did, the files/folders were being stored corrupt, even though the source of those files was just fine.

It was past the warranty period to return it to Circuit City, so I sent several emails to Acomdata, and not one was ever answered. I also tried calling them, but they will not answer the phone (an automated system answers, but will not complete the call). I tried again today to call, and although this time I was able to get as far as the Tech dept., was put on hold, then was hung up on. No matter what I have tried, I cannot get through to them so that I can get my money back and return this piece of crap to them.

Billm
Bogata, Texas
U.S.A.

This report was posted on Ripoff Report on 08/15/2008 09:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/acomdata/ontario-california-91761/acomdata-will-not-return-emails-or-answer-phone-i-need-an-rma-for-a-bad-product-ontario-ca-363211. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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