• Report: #503819
Complaint Review:

Acorn Stairlifts, Inc.

  • Submitted: Sat, October 03, 2009
  • Updated: Sat, October 03, 2009

  • Reported By: Edwin — San Francisco California USA
Acorn Stairlifts, Inc.
www.acornstairlifts.com Orlando, Florida United States of America

Acorn Stairlifts, Inc. Is Ripping Off Senior Citizens By Overcharging For Their Product!! Orlando, Florida

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Recently a surveyor came by to present the Acorn SuperGlide to my Aunt. He said he would guarantee us the lowest price possible. We agreed to purchase the stairlift for $4,600. My Aunt has been  so happy with the product that she referred a friend to the company. A surveyor came out to visit our friend and offered the very same model we recently purchased for only $4,000. My Aunt's friend told the surveyor that the price is much too high and has a quote from another company for only $3300. The next day, the company called my Aunt's friend and offered a special price of $3,000 which would only be good for the day of offering. This stairlift is the exact same model that we recently purchased for $4,600. When we called Acorn to complain about being overcharged $1,600 we were told that the model sold to my Aunt's friend was from an AARP convention and was a "demonstrator model." My Aunt's friend told us Acorn  told her it was a brand new model , not a used one. We believe after many phone calls to Acorn , that both parties are being lied to.

This report was posted on Ripoff Report on 10/03/2009 02:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/acorn-stairlifts-inc/orlando-florida-/acorn-stairlifts-inc-is-ripping-off-senior-citizens-by-overcharging-for-their-product-503819. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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