• Report: #1077884
Complaint Review:

Action Garage Door Repair

  • Submitted: Wed, August 21, 2013
  • Updated: Tue, September 03, 2013

  • Reported By: prairiedog30 — Grand Prairie Texas
Action Garage Door Repair
Millard St. Plano, Texas USA

Action Garage Door Repair They use several don't have a list. Basically, they charged me about double for what they did. Plano Texas

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A few weeks ago a torsion spring on my garage door broke. I got on the internet and located this company and called them for repairs.  The gentleman was very polite and told me he thought he could have a tech out to my place in a few hours. It was on a Saturday, so I was pleased to hear that they could help me.  The technician arrived in about 2 hours or so and I agreed to have him replace both springs, as they were over 20 years old. He quoted me a price and I agreed and he proceeded to make the needed repair.  I did think the price was much higher than it should be but was anxious to get the repair made.  The seal on the bottom of the garage door was in bad shape and I asked him if he could repair it.  He said he could and again quoted me a price that was way high.  But I agreed, as I thought it was a good time to get it done.  For what he did for me in about an hour plus the parts and seal, he charged me over 450 dollars. I later checked what it would have cost me if I had bought the springs and seal on my own and it was less than 100 dollars. He told me he had given me a 60 dollar discount.  The promptness of the service and the quality of work was fine, but I have to think I was drastically overcharged.  He basically charged me over 300 dollars for the service call and about an hour of labor. I checked some other companies who do the same thing and could have saved close to 150 dollars to have them do the same thing. 

This report was posted on Ripoff Report on 08/21/2013 02:16 PM and is a permanent record located here: http://www.ripoffreport.com/reports/action-garage-door-repair/plano-texas/action-garage-door-repair-they-use-several-dont-have-a-list-basically-they-charged-me-1077884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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