Report: #1045427

Complaint Review: Action Pro White

  • Submitted: Tue, April 23, 2013
  • Updated: Tue, April 23, 2013
  • Reported By: Mom — Wantagh New York
  • Action Pro White

    United States of America

Action Pro White Pro White Teeth Whitening System DO NOT ORDER FROM THEM! Company charged over $400.00 on my credit card for "free" samples. Internet

*REBUTTAL Owner of company: Action Pro White

Show customers why they should trust your business over your competitors...

I ordered these "free" samples from an ad on Facebook. The ad said pay only $1.03 each for shipping. When I checked my credit card statement, I was charged $94.31 and $92.64 respectively for these "free" samples.

After speaking to my credit card company, I discovered there were 2 "pending" payments to this company for $105.22 and $103.45 for "automatic" shipments that were never authorized. I have filed a complaint with the Better Business Bureau as well as with Facebook, and have filed a dispute claim with my credit card company.

Needless to say, I now have almost $400.00 on my credit card that is not available to me until this is cleared up. Very frustrating! I will NEVER click on another Facebook ad.

I am warning others to NOT fall for this. It is a scam and this company needs to be held accountable!
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This report was posted on Ripoff Report on 04/23/2013 06:48 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 REBUTTAL Owner of company

Action Pro White

AUTHOR: j.faye - ()

I was reading the complaint about Action Pro White, and the way the business was conducted.  

I can related to the other complaint regarding the 'trial order', with the first charges of $1.03 and 

$3.87, which I was billed.  Upon receiving the package, after the first day, I called and advised 

that I was not interested in the product and will send it back, within the trial time of the 10 days

within to cancel. Ordered on the 11th, received it on 5/19, called them on 5/20.  I was advised I would receive a

confirmation of cancellation via my email.                                       

Now on my statement,they charged $92.13! Justin, which he stated he is in charge when asking for a manager, said the

charge is non-refundable, a charge which was made after the cancellation.

So far, no problems with the BTSmile, which I made the same cancellation.

If someone needs this system,  go to Walmarts r your local drug store, it will save you alot of aggravation and time






















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