Report: #1045898

Complaint Review: Action Pro White

  • Submitted: Wed, April 24, 2013
  • Updated: Wed, April 24, 2013
  • Reported By: Jerry — Fife Washington
  • Action Pro White
    4336 Losee Road Ste 2
    N Las Vegas, Nevada
    United States of America

Action Pro White Prowhite bait and switch scam. cheep trial offer then auto bill for membership program. N Las Vegas, Nevada

Show customers why they should trust your business over your competitors...

Web site offers inexpensive trial of their teeth whitening product.  After giving them your credit card info on their web site and committing to the trial, a brief 2 second screen pops up describing how you are now committed to a membership program and will be billed monthly $94.31.

Seeing this I googled  the company and found many scam reports.  Called their 877 number and told them that I didn't want anything to do with them.  My credit card bank called me the next day and asked if the charge was fraud.  I told them the situation and not to accept any more charges from them.

I received a box in the mail with two sealed in plastic packages - their "Free Trial" offer along with their "Complete Program" in a separate package, which consisted of two small applicators, identical to the one in the free trial package.  I have not opened either package and don't plan to.

About three weeks later I noticed a $94.31 charge on my credit card statement.  I called the company and they would not refund the charge, saying it was too late.  They said they had no record of my earlier call to opt out of their program.   I called my bank and they have agreed to credit my account.

This is a rip-off company that needs to be marked.  Hopefully, the time I've spent on this report will help others avoid this experience.
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This report was posted on Ripoff Report on 04/24/2013 01:31 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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