• Report: #524391
Complaint Review:


  • Submitted: Mon, November 16, 2009
  • Updated: Mon, November 16, 2009

  • Reported By: sunny — Ben Lomond California United States of America
450 SW12th Av Deerfield Beach, Florida United States of America

ACTIVE PERIODICALS Mgr lied about "freezing my acct" to scam me into new acct. HATE THESE PEOPLE! Deerfield Beach, Florida

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Started an account years ago; never understood that when they called to "check up", they were starting the acct all over again.  This was never explained.  As I neared what I thought was the end of my payment period, I discovered they had scammed me, and I owed them $685 to make them GO AWAY. Didn't work - they called me incessantly (sometimes more than a dozen times a day).  Yes, I'm on the do-not-call list, and I have told them angrily many, many times to NEVER call me again.  They sent me dozens of magazines I did not want, and created a huge trash problem.  My mailbox was always stuffed with this junk. 

When they called on Sept. 3, 2009, I again told them to go away and never call again.  A man who identified himself as a supervisor (very hard to understand -  heavily slurred words) told me there was a technical problem my acct, and they couldn't close it out.  However, this could be done if I signed up for a temporary dummy acct so that he could process the acct closure properly.  He promised me not a cent would ever be taken from my acct, and he would be able to "fix things" by the end of the week.  I spent more than half an hour going over this with the woman who prompted the recording and her "supervisor", reiterating to both of them that I do not lie, and I was very uncomfortable with this solution.  When I asked to speak with a manager, I was transferred back to the man I refer to as "supervisor".  After many promises that this was not a new sign-up, I did agree, with great hesitation.

A few days later, I received a letter from them that I had signed up for 4 new magazines - three I don't want and never mentioned, and one of the three I payed completely for in the spring.  I checked my acct, and found they'd charged me $41.90.  I immediately closed this acct, requiring me to change all my auto-pays to a new acct.  I'm still staightening out that mess.

Now I receive frequent calls from their collections.  I am again screening all my calls because of them.  If I hadn't had my phone number for 30 yrs, I'd change that too.  I'm filing this report with as many organizations as I can find, and I want to join a lawsuit(s) against them.  They have harassed me endlessly, and the least I can do is cause them as much trouble and expense as I possibly can.

This report was posted on Ripoff Report on 11/16/2009 12:56 PM and is a permanent record located here: http://www.ripoffreport.com/reports/active-periodicals/deerfield-beach-florida-33442/active-periodicals-mgr-lied-about-freezing-my-acct-to-scam-me-into-new-acct-hate-thes-524391. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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