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Report: #590577

Complaint Review: Actorsonset.com - Hollywood California

  • Submitted:
  • Updated:
  • Reported By: bjwolfe — Phoenix Arizona United States of America
  • Author Not Confirmed What's this?
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  • Actorsonset.com 1626 N. Wilcox Ave, Suite 535 Hollywood, California United States of America

Actorsonset.com This company claimed to be legit, but i found out later that they were nothing but a fraudilent company. looking to scam people out of money. Hollywood, California

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I was sucked in by this company while looking for a ligitament place for extra work. They sounded sincere and did all the right sugar coating. I stupidly signed on with Skylar (1-323-908-3693) on November 10, 2009 at 1:18pm. Transaction #2697035831, and i paid the initial one time feee of $98.90 with the promise of a refund if I didnt recieve any work within 90 days.


Well 90 days came and went. I complained throughout the time repeatedly that I had not been able to access the casting information. That had been fixed promptly by Manny (1-805-736-8206, Employee #365), but then I had another problem. I couldnt access my account, so that was completely redone. I had to put all my information back into the new account.


Then on March 9, 2010, i called the support line (1-323-825-4070), and when I couldnt get through, I called the main line (1-866-955-8320), and I spoke to Tim about my refund. I was then transferred to Alex, a Supervisor, and I asked him about my refund. Alex said for me to contact customer service.


I called back and spoke to Jim Dawson, and then asked him about my refund. i told him i was disatisfied with my account and my membership. I also informed him that i could not get ahold of anyone on the support line. Jim in turn took my information, and promised i'd get a personal callback from support reguarding me refund.


Its now April 7, 2010, and i have still yet to recieve a callback from that company.


 


 

This report was posted on Ripoff Report on 04/07/2010 02:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/actorsonsetcom/hollywood-california-90028/actorsonsetcom-this-company-claimed-to-be-legit-but-i-found-out-later-that-they-were-no-590577. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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