Report: #1035062

Complaint Review: Adair Mechanical

  • Submitted: Fri, March 15, 2013
  • Updated: Fri, March 15, 2013
  • Reported By: Jerry D — Gilbert Arizona
  • Adair Mechanical
    2334 W Main Street
    Mesa, Arizona
    United States of America

Adair Mechanical Adair Solar and Plumbing Overcharge for services and parts Mesa, Arizona

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Note:  This ripoff report is for Adair Mechanical, which is a division of Adair Solar and Plumbing.  I've used Adair Solar and Plumbing in the past, and have been very happy with their service, and would recommend their services. 

However, I would NOT recommend Adair Mechanical.  They initially called us with a special offer for a seasonal HVAC tune-up of $39.95.  Because we were happy with Adair Solar and Plumbing's other divisions' service, we agreed to have them come out.  By the time they left, we had a $614 bill.  I was skeptical about the work performed and charges, so I went into the attic and checked their work. 

I found that the parts listed (2 capaciters) on the invoice were not the same brand as they installed (although they were legitimate replacement parts).  Furthermore, they charged $278 for the capacitors.  I checked the retail cost of the capacitors on the internet, and for the same capacitors, they ran $8 low to $17 high for each.  The service Tech spent about 1.5 hours at our house, and the service charge was $250 (to clean the evap coils, install the capacitors, etc.).  When I called the manager to ask about the charges, his response was that they had to make a profit.  I asked him what their hourly service rate was, and he replied it was $100/hour.

At $100/hour at 1.5 hours, that should be $150, not $250.  $34 retail parts cost vs. $278 charge?  I'd say that's a darn good profit!  I would have been fine with reasonable charges and a little additional profit of around $300, but $614?  That's ridiculous.  I would NOT recommend the Adair Mechanical division of Adair Solar and Plumbing to anyone. 
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This report was posted on Ripoff Report on 03/15/2013 01:08 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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