• Report: #1129258
Complaint Review:

Address Change Service

  • Submitted: Sat, March 08, 2014
  • Updated: Sat, March 08, 2014

  • Reported By: Rippedoff consumer — Bradenton Florida
Address Change Service
7580 Creed Water Drive Dayton, Ohio USA

Address Change Service Emerald Technologies Caution Advised when changing mailing address Dayton Ohio

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I needed to initiate a Change of Address form with the US Post Office.  Did a Google Search and the first item that comes up is for a website that looks very much like the official USPS website.  Only problem; it isn't.  The only way I discovered this was by checking my credit card actiivity and noticed a charge for $19.95 by Address Change Service.  Since I knew the charge normally should have been $1.05 to make an address change with USPS, I called the 855 number associated with the vendor identification.  As I learned, this was not the USPS.  When I complained, I was told a credit would  be issued to my credit card, minus the $1.05 that the USPS charged them for the address change.  Subsequently, I learned that my complaint is very similar to others on RipOff report. Bottom line is, when you are changing a mailing address, be absolutely certain you are on the USPS website and not a "look-alike" site.  My guess is a lot of people never notice this and end up paying the $19.95 to this company.

This report was posted on Ripoff Report on 03/08/2014 12:31 PM and is a permanent record located here: http://www.ripoffreport.com/reports/address-change-service/dayton-ohio-34349/address-change-service-emerald-technologies-caution-advised-when-changing-mailing-address-1129258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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