Complaint Review: ADT Security Services. - Torrance California
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- ADT Security Services. 21171 S. Western Avenue Torrance, California United States of America
- Phone: 3106192166
- Web: www.adt.com
- Category: Electrical Services
ADT Security Services. Alarm Company Ripoff. Torrance California
*Consumer Comment: Screw A-D-T
*Consumer Comment: wow
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
The installation took all day and everytime I tested the system no one would call meaning the system monitoring was not working. Then, the smoke alarm started going off from the heater and the steam from the Shower so I had another installer come out and disconnect it.
But, this was just the start of the problems. When I got my first statement from the main office in Pittsburgh, PA they said I owed them another $530.51 for installation!
After many calls, faxes and letters to the local office and the main office (neither one seems to talk to the other) they reduced it to $191.51
After more calls and letters they now say I owe a "pro-rated" charge of $131.53
I've paid them the $29.99 per Month so I actually owe them NOTHING.
They gave me a money back guarantee certificate for the Installation and Monitoring fees if I want to cancel within 6 Months. But, what the Sales Rep' neglected to tell me that it's a 2 YEAR CONTRACT and you are charged the pro-rated fees for the remainder of the contract which means I would owe them a cancellation fee of $629.79 for a system that has NEVER WORKED in the first place and was NEVER BILLED CORRECTLY. If you refuse to pay they will send you to a Collection Agency and report you as negative to the various Credit Bureaus.
Do yourself a favor and save yourself a lot of grief by staying away from ADT.
This service does not work, they don't bill correctly and their Customer Service is useless.
This report was posted on Ripoff Report on 05/29/2011 10:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/adt-security-services/torrance-california-90501/adt-security-services-alarm-company-ripoff-torrance-california-734539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Consumer Comment
Screw A-D-T
AUTHOR: mr rik - (USA)
SUBMITTED: Monday, May 30, 2011
Just get A-BIG-DOG!
Sounds like ADT paid your insurance company to recommend burglarizing your home, so in turn they could recommend you sign up with them.
How deep does the crap run?
Did your insurance even pay out?
#1 Consumer Comment
wow
AUTHOR: coast - (USA)
SUBMITTED: Sunday, May 29, 2011
"my Home was burglarized on the recommendation of my Insurance Company"
You may want to consider getting a different insurance company.
Related Reports
09:32 PM
12:22 PM
06:00 PM
08:27 AM
01:02 PM
03:12 PM
04:25 PM
11:12 AM
06:25 PM
02:34 PM
10:40 AM
09:15 AM
02:50 PM
08:12 PM
07:36 PM
07:16 AM
03:49 PM
10:53 AM
05:51 PM
08:52 AM
11:52 AM
04:25 PM
07:33 PM
04:56 PM
09:32 PM
New 
Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
