• Report: #398156
Complaint Review:

Advance Benefits Plus

  • Submitted: Fri, December 05, 2008
  • Updated: Fri, December 05, 2008

  • Reported By:miami Florida
Advance Benefits Plus
4830 West Kennedy Blvd., Ste 695 Tampa, Florida U.S.A.

Advance Benefits Plus Legal theft by the phone company on behalf of a bogus web "service" Tampa Florida

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I opened my phone bill (AT&T) to find an extra charge for a voicemail service I had not requested. I called AT&T but could not reverse the charges since they were acting as a third party biller--although they did suspend the charge pending a dispute with the actual vendor. (I would recommend anyone reading this call their phone company and request a service I did not know existed prior to this, a block on third party billing.)
When I called this "vendor" I was told that the charge was valid and that they would not issue a credit. Even though I never asked for the service, much less used it. Further, they promised to charge late fee's for every month the charge wasn't paid. I'll risk it. I'll also be filing complaints with the FCC and FTC.

miami, Florida

This report was posted on Ripoff Report on 12/05/2008 08:30 AM and is a permanent record located here: http://www.ripoffreport.com/reports/advance-benefits-plus/tampa-florida-33609/advance-benefits-plus-legal-theft-by-the-phone-company-on-behalf-of-a-bogus-web-service-398156. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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