• Report: #446487
Complaint Review:

Advance Wellness Research Inc, William Smith, Jamie Wilson

  • Submitted: Sat, April 25, 2009
  • Updated: Sat, April 25, 2009

  • Reported By:Jonesboro Georgia
Advance Wellness Research Inc, William Smith, Jamie Wilson
Miami Beach, Florida 33139, Internet U.S.A.

Advance Wellness Research Inc, William Smith, Jamie Wilson Company that sells acai berry denies charging me for more than one bottle Miami Beach Florida Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I was on the internet one day when the acai berry pop-up ad appeared. I read the ad and decided to try the product. I did not read the negative reviews people were leaving until I got off the phone with them. I called them back within 15 minutes and told them I wanted to cancel. They offered me the trial bottle @ $18.81 and said I would not be charged any futher because I did not want the product. The next day the company called, they needed my card number to charge me for shipping. I told them that the website had already charged me and they said the website did not.

I ended up paying $ 4.99 on 2/19/09 for shipping, $1.99 on 2/21/09 for shipping. I called back and sent them an email to dispute the charges. They said I ordered two bottles by mistake but they would take care of it. There is only ONE trial bottle, not two. I took the product for three days and it gave me gas so I stop taking it. Two days later another bottle arrived. I called and emailed them and they said they would take care of it. On 3/08/09 I was charged $78.81. I called and emailed AGAIN and they gave me a refund of $60.00. On 3/21/09 and 3/23/09 I was charged $ 23.80.

I called customer service and they said for me to check with my bank because they did not charge me. The charges were on my bank statements. I sent an email to William Smith and sent him an attachment that included the inserts from my bank statement where they had charged me. William told me to check with my bank again because they had already given me a refund. I explained to him that the refund was from the charge on 3/08/09 because I was only supposed to be charged $18.81 and I was charged $78.81. He said they didn't owe me a refund and to call customer service for further assistance. I called customer service this morning and they said they never charged me on 3/21/09 and 3/23/09. I bank with Wachovia and I don't think they would make up charges!

Jonesboro, Georgia

This report was posted on Ripoff Report on 04/25/2009 12:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/advance-wellness-research-inc-william-smith-jamie-wilson/internet/advance-wellness-research-inc-william-smith-jamie-wilson-company-that-sells-acai-berry-d-446487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Advance Wellness Research Inc, William Smith, Jamie Wilson

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?