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Report: #1438453

Complaint Review: Advanced Home Care, Inc. - Kingsport Tennessee

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  • Reported By: Barbara — Kingsport Tennessee United States
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  • Advanced Home Care, Inc. 105 Jack White Dr. Kingsport, Tennessee United States

Advanced Home Care, Inc. ( Medical Malpractice ) I paid Monthly for 2 years on an Oxygen Concentrator that did NOT function & was NEVER Serviced Kingsport Tennessee

*Author of original report: Additional INFO....related to my Health in NOT getting sufficient or NO oxygen from Concentrator, owned by Advanced Home Care

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To Whom It May Concern,    This is appalling to me, with many other emotions.. one being GOOD, because in finding this date. I AM VERY "THANKFUL" to GOD that I have breath and life after discovering that the Concentrator rented to me April, 2016, (NOTE:  2 Yrs to this month), by ADVANCED HOME CARE had a broken piece, that therefore necessary amount of oxygen 2  lpm, was NOT being  supplied to my physical being at nite as prescribed to me, by now retired Dr.Roy, with Pulmonary Associates, Kingsport,TN.    The appalling degree IS this Company NEVER approached me, to 'service' and/OR check the Concentrator assigned me!!   About two months ago, of my own doing, I just wanted to 'see if the supplied oxygen tank (that must be also supplied to any patient on oxygen, by law, for back up should electrcity be out for whatever reason, a big tank. ONLY lasted me one hour. DID call Advanced Home Care. yeap, they replaced same, which was a tank much smaller, and I was advised Management of Advanced Home Care had decided to supply 'smaller' tank. 4 hour TANK!!! PLLLLLLEASE, should a transformer have to be relplaced. 4 hours to fix a transformer, or any catrostrophic happening, anyone on oxygen could certainly succumb with only such a small supply for oxygen.         

Oh yes, more problems I've had ... when first supplied by Advanced Homecare for oxygen at night. of course, they ask for credit card number, get that money. well, that last about 2/4 months because they were double billing me for same, I cancelled that credit card, and have paid by check each month.    And, and I've a folder of wasted time, electric bills for electricity for a concentrator that wasn't supplying me oxygen. just running electricity. and MORE MORE!!  If anyone is interested, that is a qualified, I can SHOW you OTHER  complaints/problems I've had with Advanced Home Care!    MY copay being $27.14 plus amount paid by Blue Cross/Blue Shield, MAYBE A SMALL COPAY TO SOME, but NOT a Senior Citizen!!!  NO price is worth loosing LIFE, to that reason I was ON OXYGEN to live. and feel much better!  ONLY to find in the future IF this lack of 2 years oxygen has affected my health, GOD protected me thru this. and as in my past life I will trust HIM to help me, as HE did thru life, and these last 2 years!!

Think about this. how many persons that may have DIED in their sleep cause the concentrator was NOT supplying sufficient oxygen. yes, DIED, and the family/persons thought just died in their sleep, even on oxygen.  That's sad, too sad!

You may also ask, why did not I, Barbara, report same report?  There was a very faint of air coming thru, I have NO knowledge how much air at 2 should be. they do, and they SHOULD have periodically phoned to come and check MY CONCENTRATOR... 

YES THANK GOD literally I am STill ON THIS EARTH to report this happening. but NOT because Advanced Home Care showed ANY. NO NONE care. hey that's their business. PATIENT, HOME Health CARE or should it be named 'Robbery' to Patients needing HOME CARE. remember. YES, I could have died. DEAD!!!   

IN CLOSING:  I HAVE PAID MONTHLY, TWO (2) YEARS, FOR CONCENTRATOR THAT WAS  'NOT'  SUPPLYING ME OXYGEN THAT I WAS 'PRESCRIBED'. I AM TRULY SO GRATEFUL TO BE ALIVE AND BREATHING, IN LIEU OF IN MY GRAVE.    HOPING THIS 'HELPS' ANYONE, YES, ANYONE WHO MAY HAVE RECEIVED SAME OR SIMILAR, HEAVENS NOT WORSE, TREATMENT BY THIS HOME CARE COMPANY 

This report was posted on Ripoff Report on 04/12/2018 05:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/advanced-home-care-inc/kingsport-tennessee-37664/advanced-home-care-inc-medical-malpractice-i-paid-monthly-for-2-years-on-an-oxygen-1438453. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Additional INFO....related to my Health in NOT getting sufficient or NO oxygen from Concentrator, owned by Advanced Home Care

AUTHOR: Barbara Livesay - (United States)

POSTED: Thursday, April 19, 2018

I am extremely sorry, I should have reported in my original report............I had several signs in last week(s) of something was not right going on in my body............I experienced profound swelling around my eyes, including small water retention pockets just below my eyes...that now have become normal since good concentrator was delivered......which was observed by Dr Danai, Pulmonary Associates, when he saw same, he ordered oximetry done, which has been completed as of this week! 

 I do not have his report at this writing.. before that I had gone to a Dermatolgist, whom had NO answer for such eye water retention or swelling,  had a TSH blood work run, to see IF my thyroid was not functioning properly, it is good!  All of which can be documented. I had to go to a ENT because overnite, my left ear went deaf..........I had been noticing for some time lots of dryness in each ear, the result was the Physician found wax that was blocked with dry skin........treated!   This most likely being because I had NOT been told, OR PROVIDED, with the usual water bottle by Advanced Home Care to promote humidity!!!!!!!! 

    I want to stress, the Agent for Advanced Home Care ONLY did his dutiful job, as I told him, most of the above, and he checked the Concentrator, he then advised and even showed me some of the Concentrator breakage(s)!   HE did his job good, and I'm sure other employees of Advance Home Care do, but the detail of the company operation to provide detailed/sufficient CARE of PATIENTS is, DEFINITELY, questionable to me..........!   I went  thru UNNECESSARY health trauma, all because this company was so negligent............in NOT even checking THEIR CONCENTRATOR, that a patient, ME and others, NEEDED to sleep, let alone, STAY ALIVE, that's what OXYGEN does you know!!!!!!             Some even put many plants in their homes to promote oxygen!    NOTE:  When an auto is purchased, and at service calls..........the auto company puts a sticker on our windshield to remind us........and THEY DO NOT OWN the vehicle.......Advanced Home Care owns the Concentrator.............they obviously do not care about their equipment.........let alone their patients LIVES!!!!!!!    

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