• Report: #924529
Complaint Review:

Advantage Computers, Inc

  • Submitted: Wed, August 08, 2012
  • Updated: Wed, August 08, 2012

  • Reported By: Loretta — Battle Creek Michigan United States of America
Advantage Computers, Inc
7419 Mentor Ave. Mentor, Ohio United States of America

Advantage Computers, Inc rude, unprofessional, dishonest, ,not concerned with customer service or customer satisfaction, deceptive, con artists,sold very compromised, nonfunctional product Mentor, Ohio

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I purchased a Dell Latitude c540 1.7 / 512 / dvdrw  / wifi 14" / ac laptop from Advantage Computers, Inc. on June 22, 2012, after seeing their website. My purchase was made over the phone.

Right from the beginning the laptop was not functioning properly.  It wouldn't charge or keep a charge, freezes up, just turns off automatically at any point, sometimes won't turn back on, flashes on and off different screens then what you are on, loses data constantly,  won't open most documents or websites, can't even get online most times.  everytime you turn on you have to go through set up menu because it doesn't register that you have done this a million times already.

Most functions you try to do it won't do, like simple typing commands or getting the mouse key to work.

I have called them daily, several times a day in fact,  from the beginning once I received this computer thinking that they would stand behind their product and  either refund me or give me a functioning product. Neither has happened because they won't answer their phone now that they have my money.

This report was posted on Ripoff Report on 08/08/2012 06:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/advantage-computers-inc/mentor-ohio-44060/advantage-computers-inc-rude-unprofessional-dishonest-not-concerned-with-customer-s-924529. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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