• Report: #971502
Complaint Review:


  • Submitted: Mon, November 19, 2012
  • Updated: Mon, November 19, 2012

  • Reported By: mardris — chicago Illinois United States of America
PO Box 61359 Sunnyvale, CA 94088 Sunnyvale, California United States of America

AdvantageItech Unresponsive Customer support and Service Sunnyvale, California

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After much research on 11/18/2012 I purchased a licensed Microsoft Office 10 Pro Plus d download from
AdvantageItech. They had only one bad review on the internet and fair, reasonable prices-- not ridiculously low ones-- as did many other companies who had innumerable bad reviews and complaints.

Several tines I had tried their live chat program to ask questions before buying but never did receive anyresponse. This lack delayed my purchase by several weeks until I found answers elsewhere. I should regarded this as bad omen!

Now on 11/19/2012 I'm trying to install the download but am having problems and cannot get a solution from them as they do not return phone calls and can't seem to understand the problem as described on their online support service.

I'm very upset and guess I will have to return their product and get my money back. And from the way they have treated me so far I will probably have a terrible time.

I was so excited about having this new program and am now terribly disappointed they won't help me.

They have truly horrible customer service.

I hope this review will forewarn others not to buy from them.

This report was posted on Ripoff Report on 11/19/2012 04:05 PM and is a permanent record located here: http://www.ripoffreport.com/reports/advantageitech/sunnyvale-california-94088/advantageitech-unresponsive-customer-support-and-service-sunnyvale-california-971502. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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